Following the curveball of 2020, utilities are more than ever in pursuit of reinventing their business. The most adaptable and resilient will shape the future of the industry with solutions to problems that are already shaking their core, such as greater grid instability, increasing market volatility and risk, regulatory drag and slow pick-up of new revenue streams.
If 2030 is the industry’s next big milestone, companies need to contemplate the people they need to get there, starting by training and educating the next workforce, and harmonizing it with the digital workforce from the very beginning. Companies must also take greater care in addressing customer sentiment, which has improved but continues to negatively impact the industry. Today's younger customers, who will be a critical part of the customer base by 2030, will be the yardstick to measure success against the moving target of digital experience. Finally, sector coupling, and the blurring of industry boundaries will continue, with an increasing number of partnerships emerging from industries that utilities have never partnered with before.
Digital is now ubiquitous. No initiatives or projects should be planned without the business vision in mind, or without fitting into the company's technological roadmap, including the digital strategy. Unfortunately, companies will have to do more with less, calling on creativity to differentiate.
Delivering value to customers, employees, the ecosystem, and investors today will forge tomorrow’s winners, and weed out the rest.
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Deputy to the Board of Directors / Board Advisor, E-REDES (formerly EDP Distribuição)
Chief Executive Officer, UK Power Networks
Head of Corporate Innovation, ESB
Vice Head of Research & Development, ENBW
Network Mission Director, Enedis
Head of Innovation and Product lab, Enel X
Morten Gade Christensen
CIO at Energinet
National Grid, Principal Consultant
CEO, Octopus Energy
IDC Utilities Insights
International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets.
With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives.
Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading tech media, data and marketing services company.
Accenture is the leading provider of consulting, digital and managed services to companies in the electricity, gas and water sectors. We help utilities reinvent their businesses to adapt to changing consumer, employee and market demands while providing safe, sustainable, and reliable energy. Through our deep industry expertise, passion for innovation and diverse partner ecosystem, we deliver end-to-end services across the value chain that are proven to transform core operations and deliver and scale new business models for future growth.
For more information, please visit: https://www.accenture.com/us-en/industries/utilities-index
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Bidgely is a AI-powered SaaS Company. Our mission is to empower people with personalized energy insights and accelerate our path towards zero carbon.. Today, Bidgely works with leading European utilities and energy retailers to create customer loyalty, drive new revenue from added-value products and services and accelerate our transition to zero carbon. Bidgely's UtilityAI™ platform transforms multiple dimensions of customer data - such as energy consumption, demographic, and interactions - into deeply accurate and actionable consumer energy insights. We leverage these insights to empower each customer with personalised recommendations, tailored to their individual personality and lifestyle, usage attributes, behavioral patterns, purchase propensity, and beyond. From smart thermostats to EV chargers, solar PVs or Time of Use tariffs, Bidgely UtilityAI™ recommends new value-added products and services customers when we know it is right. With roots in Silicon Valley, Bidgely has over 14 energy patents, $50M+ in funding, retains 30+ data scientists, and brings a passion for AI to utilities serving residential customers around the world.
Smart Energy Water (SEW)
Smart Energy Water, with its innovative and industry-leading cloud platforms, delivers the best Digital Customer Experiences (CX) and Workforce Experiences (WX), powered by AI, ML, and IoT Analytics to the global energy, water, and gas providers.
At SEW, the vision is to Engage, Empower, and Educate billions of people to save energy and water. We partner with businesses to deliver platforms that are easy-to-use, integrate seamlessly, and help build a strong technology foundation that allows them to become future-ready.
For more information, visit: www.SEW.Ai
Driivz powers the e-mobility revolution with an end-to-end EV charging and energy management solution.
We enable our customers to accelerate their market leadership by growing their charging infrastructure and delivering an exceptional charging experience, while optimizing operations, reducing TCO, speeding time-to-market and maximizing revenues.
Operating in more than 20 countries in the US, Europe and Asia, we enable millions of billing transactions per month for more than 800,000 EV drivers.
Our customers include global industry players such as: Volvo Group, Centrica, Gilbarco, Evgo, ESB, ElaadNL, MOL Group, CEZ Group, Ennet Corporation and COPEC.
For more information, please visit: www.driivz.com
Group Vice President, Head of IDC Insights and IDC Future of Work Executive Lead - Europe, IDC EMEA
People and Organization Director, Enel România
National Grid, Principal Consultant
Senior Vice President, EMEA & APAC, Bidgely
Associate Research Director, IDC, Energy Insights
Founder & CEO, Driivz
Associate Research Director, Europe, IDC
Managing Director, Accenture
Research Manager, IDC Energy Insights
Michael von Roeder
CDO and CIO, Elia Group
Senior Vice President, EMEA, Bidgely
The IDC European Utilities Summit will be run on an all-in-one live online events platform where attendees can learn, interact, and connect with people from anywhere in the world.
We will welcome you at our Digital Reception area where we will showcase the event schedule and our partners. We will guide you for a great time & a lot of exiting digital touch points.
You will get inspired by the professional stories shared by industry pioneers and IDC analysts. Our keynotes experts will answer questions, propose provoking online polls, take part in the chat and comment on what is happening. Everything is done live.
Learn about proven best practices through real-life case studies in moderated digital breakout sessions. This intimate experience is an opportunity to gain a clearer understanding of current organizations challenges.
Meet with peers to discuss common challenges and share concrete experiences thanks to our Networking feature using your webcam for up to 3 minutes.
Visit interactive booths leveraging digital content allowing you to explore key trends or discover more about innovative products.
57 Years | 1100 Analysts | 110 Countries
International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit www.idc.com.