IDC European Future of Operations 2021

DIGITAL SUMMIT | March 23, 2021
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Scaling Up Intelligent Operations at the Edge

Operations across industries are transforming, moving from being efficiency-driven to being resiliency and market-driven to better support increasing demand for customization and experiences while facing disruptions.

That doesn't mean that efficiency and operational excellence are any less important, instead, it entails the development of a resilient decision-making framework that can drive rapid and effective decision making. Successful companies will need to accelerate both innovations in product development and responsiveness in delivering the customer experience.

Industrial IoT, edge computing, artificial intelligence, intelligent process automation, robotic, digital twins, 5G, and more broadly digital technologies are fundamental to enable companies to reimagine their operations and transform business capabilities, including capacity planning, sourcing, production, maintenance, delivery, and logistics.

And this is applicable across multiple sectors: manufacturing, energy, engineering and construction, transportation, but also agriculture, retail, life sciences, and to some extend healthcare.

Join us and listen to IDC, our expert Speakers, and your Peers and learn all about European Digital Future of Operations!

Event Highlights

We would like to thank all the delegates and the partners who participated at this event.

A selected group of IT and business leaders came together to network and learn from IDCs analysts, inspiring speakers and dedicated advisory board members, who were at the forefront of the lively and interactive discussion.

If you missed the event or if you would like more information on any of the topics we discussed, click the button below to watch a recording or access the post-event content.

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March 23rd, 2021


12:45 - 16:30 CET

Time Event & Speakers

Reception Open: Dial-In & Looking Around


IDC Welcome Address & Navigation Guidance

Anja Lange


IDC Opening Keynote: Scaling up Intelligence at the Edge

Jan Burian

Senior Research Director, Manufacturing Insights, IDC EMEA

Platinum Partner: Industrial Edge: A Critical Enabler to Industry 4.0

Hervé Hellez

Commercial & Industrial Director – Europe + France, Schneider Electric


Moderated Q&A

Hervé Hellez

Commercial & Industrial Director – Europe + France, Schneider Electric

Massimiliano Claps

Research Director, IDC, IDC Government Insights

Advisory Board Keynote: Digital Impact Management within a global Operations Excellence Transformation

Dr. Thomas Andressen

Vice President, Operations Digital Transformation, K+S Aktiengesellschaft

Networking Break: Chatroulette & Expo


Moderated Roundtables discussion (Parallel Sessions)

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Roundtable Discussion

14:20 - 14:40

Roundtable Discussion

Julian Fahsig

Team Leader Service Management, ProLeiT

Hervé Hellez

Commercial & Industrial Director – Europe + France, Schneider Electric

Massimiliano Claps

Research Director, IDC, IDC Government Insights

Return to Stage


Tech Talk Gold Partner – Modern IT architecture for data exchange to grow, scale and transform

Theo van Andel

Senior Manager Field Development, Equinix

Businesses need to review and evolve their value chains faster than ever before. Theo will highlight current digital leader use cases across industries exploring IT/OT convergence and the importance of eco-systems. Providing your business with a practical guide to real time data exchange for achieving digital advantage, realise costs savings and identify new revenue streams.


Tech Talk Gold Partner – IT Hygiene: Revisiting the basics

Daniel Oxley

Director of Technical Solutions Engineering (TSE), Tanium

Advisory Board Keynote: The evolving role of the COO

Martin Frick

COO, Generali Switzerland

Networking Break: Chatroulette & Expo


Return to Stage


Advisory Board Keynote: Augmented Reality Cloud – Convergence of Technologies to enhance future Operations

Matthias Patz

VP Innovation & New Ventures, Deutsche Bahn

IDC Keynote: Integrated approach to IT/OT cybersecurity for more secure, risk aware and resilient operations

Romain Fouchereau

Research Manager, IDC

Advisory Board Panel Discussion

Katja Diehl

Communication and Consulting, She Drives Mobility

Luis Miguel del Saz Rodríguez

Head of DDMS Digital, Design, Manufacturing Services, Airbus Commercial Spain

Mario Attubato

Corporate Head of Digital Transformation, Saipem

Alexandros Ziomas

Director, Information Technology & Telecommunications Business Unit, Athens International Airport

Summary & Conclusion

Roberta Bigliani

Group VP, Head of Insights and Future of Work Practice Executive Lead, IDC Europe

Jan Burian

Senior Research Director, Manufacturing Insights, IDC EMEA

Massimiliano Claps

Research Director, IDC, IDC Government Insights

Romain Fouchereau

Research Manager, IDC

Networking: Chatroulette & Expo


Official End


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Partnership Opportunities

Benefits of Being an IDC Partner at IDC's European Future of Operations Digital Summit


IDC's European Future of Operations Digital Summit brings together the most influential CxOs – COO, CDO, CIO CTO together with heads of Digital Transformation and Data Strategy from leading European Enterprises. 

This highly immersive summit will examine how key technologies - Industrial IOT, edge computing, artificial intelligence, intelligent process automation, robotic, digital twins, 5G and more broadly digital technologies, are fundamental to enable companies to re-imagine their operations and transform business capabilities

As a summit partner, you will be able to drive commercial opportunity with these executives by providing relevant thought leadership content that will help them with their business planning and KPIs. The Summit supports 2 way engagement with live interaction at the booths and virtual one-to-one meetings at digital network tables.

Whether your primary objective is to increase your brand exposure, demonstrate thought leadership, or drive new business, IDC's Future of Operations Digital Summit will support your business needs:

  • Engage with more than 180  C-level IT and line-of-business leaders from leading European Enterprises: The summit is an invitation-only event, with attendees handpicked to ensure the right level of seniority and target audience.
  • Return on investment: This is a high touch event providing a critical and unique opportunity to educate the most senior decision makers. You will have access to this community for a further 6 months after the summit via the idc-accelerate platform
  • Get your message right: Leverage IDC analysts to create a powerful and empathetic message to maximize the impact of your speaking sessions.


IDC European Digital Summits Platform

The IDC European Digital Summits will be run on an all-in-one live online events platform where attendees can learn, interact, and connect with people from anywhere in the world.



We will welcome you at our Digital Reception area where we will showcase the event schedule and our partners. We will guide you for a great time & a lot of exiting digital touch points.



You will get inspired by the professional stories shared by industry pioneers and IDC analysts. Our keynotes experts will answer questions, propose provoking online polls, take part in the chat and comment on what is happening. Everything is done live.



Learn about proven best practices through real-life case studies in moderated digital breakout sessions. This intimate experience is an opportunity to gain a clearer understanding of current organizations challenges.



Meet with peers to discuss common challenges and share concrete experiences thanks to our Networking feature using your webcam for up to 3 minutes.



Visit interactive booths leveraging digital content allowing you to explore key trends or discover more about innovative products.

Why Attend


Get a head start on the market with insights from our leading analysts


Get inspired by visionary speakers with locally based cases


Maximize your time with insights and solutions to grow your business


Be surprised by unique network opportunities with other IT leaders

Contact Us

Kathrin Hopkins

Conference Director

+49 172 628 4771

Helena Chappell

Senior Business Development Director, European Event Sales, IDC UK

+44(0)208 987 7161

About IDC

57 Years | 1200 Analysts | 110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit