IDC European Banking Executive Digital Summit 2021

DIGITAL SUMMIT | November 9, 2021
Register Now



Digital is coming of Age – Is the honeymoon phase over?


Financial institutions are refocusing their digital and data transformation initiatives – not only to cope with the new ‘socially distant’ reality – but more importantly to tap into a new momentum of digitalization, as customers, employees and regulators embrace the reliability, convenience and efficiency of digital financial services.

However digital value creation is not a one-way street! In 2021, financial institutions must proof that digital transformation is not just an internal cost efficiency and productivity driver, but that they take digital customer-, and staff experiences seriously. Customer engagement needs to be personalized and contextual; security needs to be embedded and increasingly invisible; the next generation of customer-facing tools and services needs to deliver quantifiable value for customers, and digital sales must happen at a time and place of the customer’s choosing, not the banks’ convenience.

FSI must also take advantage of a new regulatory openness towards cloud, data-driven security-, compliance -, and customer engagement strategies, but heed the warning signs not to repeat the mistakes of the past. Transparency, the customer’s best interest and evidence-based compliance are the future.

For financial institutions this means the digital “honeymoon” is coming to an end. The future will require a far more balanced and genuinely customer-centric value proposition.

During the IDC European Banking Executive Digital Summit 2021, we will discuss successful strategies to adapt to this rapidly changing world.

We look forward to connecting with you soon!

Roberta and Thomas


General Information




November 9, 2021


11:45 BST (12:45 CET)



Time Event & Speakers

Reception Open: Dial In & Looking Around


IDC Welcome Address & Navigation Guidance

Roberta Bigliani

Vice President, Head of IDC Insights and IDC Future of Work Executive Lead - Europe, IDC

IDC Opening Keynote: Digital is coming of Age – Is the honeymoon phase over?

Thomas Zink

Associate Research Director, Financial Insights, IDC Central Europe

Platinum Partner Presentation 1: Workday

Viren Patel

Strategic Industry Advisor, Financial Services, Workday

Platinum Partner Presentation 2: ServiceNow


Platinum Partner Presentation 3: RedHat


Platinum Partner Presentation 4: Adobe


Moderated Q&A


End-User Keynote: Will COVID-propelled change be sustained and how far will we revert back to past habits?


Networking Break: Chatroulette & Expo


Moderated Roundtables discussions (Platinum Partner 1-4) (Parallel Sessions)

Roundtable A
14:30 - 14:50

Roundtable A

Roundtable B
14:30 - 14:50

Roundtable B

Roundtable C
14:30 - 14:50

Roundtable C

Roundtable D
14:30 - 14:50

Roundtable D


Break and Return to Stage


Tech Talk Gold Partner 1: Digital onboarding – Baby steps towards a full-digitalized onboarding process


Tech Talk Gold Partner 2: Digital identities – How an ecosystem approach drives value


Tech Talk Gold Partner 3: Frictionless Payments in the Realtime World


End-User Keynote: Developing Data Mastery – How to get smarter about data


Networking Break: Chatroulette & Expo


Return to Stage


Innovation Vendor Panel Discussion: Digital Platforms – How successful are they to eliminate the legacy challenge


IDC Keynote: Key Trends transforming FS in the next 5 years

George Briford

Associate Research Director for Financial Insights, IDC

Advisory Board Session: Digital ecosystem: Achieving mutual benefits through ecosystem collaboration


Summary & Conclusion

Roberta Bigliani

Vice President, Head of IDC Insights and IDC Future of Work Executive Lead - Europe, IDC

Thomas Zink

Associate Research Director, Financial Insights, IDC Central Europe

Networking: Chatroulette & Expo


Official End


Powered by
Platinum Partner
Platinum Partner
Platinum Partner
Gold Partner
Innovation Partner

Become a Partner

Partnership Opportunities

Benefits of Being an IDC Partner


The IDC Digital Accelerate Events 2021 bring together the most influential IT decision-makers and senior executives, with content created by IDC analysts, our end-user advisory boards and our partners.

IDC Digital Accelerate Events build an immersive & interactive experience with live interaction at your booth, virtual one to one meetings on networking tables, lead tracking for 6 month after the event through on-demand access.

Meet with high-level IT decision-makers who are actively looking to educate themselves, evaluate, and implement solutions to transform their organizations for the next normal.

Whether your primary objective is to increase your brand exposure, demonstrate thought leadership, or drive new business, IDC attracts senior decision-makers eager to build new business relationships.

  • Get Insights: IDC advises senior decision-makers on how to lead their organizations through this period of multiplied innovation and disruption. With IDCs supporting research and an ongoing survey work, IDC analysts truly understand the priorities on the agenda.
  • Digitally Engage with C-level IT and Line of Business Leaders: The IDC Digital Accelerate Events are invitation-only events and attendees are handpicked to ensure the right level of seniority and target audience.
  • Return on investment: IDC Digital Accelerate Events provide a critical and unique opportunity to educate the very top layer of decision makers within key Enterprises. Not only that but with the contact details for additional follow up, together with the ongoing promotion and education our partners will have ongoing access and the opportunity to engage and educate this high touch community for a further 6+ months.
  • Get your message right: Leverage IDC analysts to create a powerful and empathetic message to optimize the impact of your speaking sessions and support lead nurturing.

Become a Partner

Why attend


Get a head start on the market with insights from our leading analysts


Get inspired by visionary speakers with locally based cases


Maximize your time with insights and solutions to grow your business


Be surprised by unique network opportunities with other IT leaders

IDC European Digital Summits Platform

The IDC European Digital Summits will be run on an all-in-one live online events platform where attendees can learn, interact, and connect with people from anywhere in the world.



We will welcome you at our Digital Reception area where we will showcase the event schedule and our partners. We will guide you for a great time & a lot of exiting digital touch points.



You will get inspired by the professional stories shared by industry pioneers and IDC analysts. Our keynotes experts will answer questions, propose provoking online polls, take part in the chat and comment on what is happening. Everything is done live.



Learn about proven best practices through real-life case studies in moderated digital breakout sessions. This intimate experience is an opportunity to gain a clearer understanding of current organizations challenges.



Meet with peers to discuss common challenges and share concrete experiences thanks to our Networking feature using your webcam for up to 3 minutes.



Visit interactive booths leveraging digital content allowing you to explore key trends or discover more about innovative products.

Previous Event 2020

This is the visual summary of the IDC European Banking Executive Digital Summit 2020


For further information please click here

Contact Us

Kathrin Hopkins

Conference Director

+49 172 628 4771

Nadja Bayraktar

Senior Sales Director

+49 (0)176 82064779

About IDC

57 Years | 1100 Analysts | 110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit