2020 was an unpredictable and volatile year, with rapid changes in how we lived our lives and did business. Most companies in the region were suddenly compelled to move to remote working environments, resulting in a surge for remote and secure working solutions. In addition, we saw an accelerated shift from physical to digital channels of engagement with customers, partners and other constituents such as citizens, students and patients.
Many enterprises turned to cloud and platform-based services to support the new business requirements under a very different context and to safeguard business continuity.
Organizations and businesses now need to move to the next phase of digital resiliency through a structural approach that can seamlessly connect internal and external systems, devices, employees and customers across all communication flows and channels. This, in turn, will enable higher employee engagement and drive customer satisfaction within optimized and predictable workflows, leading to cost optimization as well as new digital models and avenues of opportunities.
Join us on Wednesday 26th May at 8.30am to discuss these three key topics:
- How can cloud and platform services help bridge the gap between enterprise communications, employee engagement and customer expectations across all systems, applications and communication flows?
- How can this be done in a gradual transformation and scalable way whilst adhering to security and compliance regulations?
- How can we embed advanced technologies to ensure this integrated employee-, customer experience and workflow infinity loop will help us to rapidly adapt, optimize, and innovate going forward?
We look forward to you joining us!
Avaya Spaces
May 26, 2021
8:30am - 10:00am
Avaya
Businesses
are built on the experiences they provide, and every day millions of those
experiences are built by Avaya (NYSE: AVYA). For over one hundred years, we’ve
enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees.
Avaya builds open, converged and innovative solutions to enhance
and simplify communications and collaboration – in the cloud, on-premise or a
hybrid of both. To grow your business, we’re committed to innovation,
partnership, and a relentless focus on what’s next. We’re the technology company
you trust to help you deliver Experiences that Matter. Visit us at www.avaya.com.
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