IDC Future of Work Mastering the Hybrid Work: From Vision to Execution

In-Person Event | London | April 28, 2022

Overview

With the vast majority of the population fully vaccinated in the developed world, many business leaders are falling into the trap of believing that work can carry on just as it did in the "good old days" and that concerns around cybersecurity and employee engagement and innovation, among other things, will be quickly resolved. For many, however, their efforts will be in vain, and some employees will leave. Like the virus, the world of work has mutated and has changed for ever.

"Adapt or die," as the saying goes, with its roots in Darwinism. We are now entering a "new era" that is fluid, fast moving, and highly disruptive. Many established enterprises, unable to transform, will die. Many others, however, will emerge from the crisis stronger and will set the pace for competitors.

What will differentiate these high-performing companies from the rest? High performers function as a living organism, by being agile and adaptable to a fast-paced environment; they are highly connected internally and externally with a rich ecosystem and they are constantly mutating (innovating) to be ahead of the game. Crucially, their most basic cell — their employees — are empowered to excel in full orchestration with the whole.

 

Join us on 28th April where we will discuss:

-          What hybrid working means and how to make it a success.

-          How to provide technology experience parity across home, office and other work environments 

-          How to enhance employee engagement

-          How to create an "Experience Office" and make commuting worthwhile

-          How to build better teams in a distributed workforce

-          How to make the workplace intelligent, personal and highly connected. 

Agenda

Time Event & Speakers
8:30

Registration & Coffee

9:30

Chair's Opening Remarks

Mick Heys

Vice President, Future of WorkSpace & Imaging, IDC EMEA
9:35

IDC Keynote: Mastering the Hybrid Work: from Vision to Execution

Angela Salmeron

Research Director, Future of Work, European Region, IDC
10:05

Diamond Keynote: The Workplace Redefined: Fluid, Connected and Smart

Chas Moloney

Strategic Marketing Director, Ricoh

Very recent history has demonstrated that digital transformation is an imperative and constant requirement for business success. Yet, productive and sustained change cannot occur without clear leadership or intent. Today, Ricoh will be discussing how to lead change at work, particularly as it relates to the symbiotic nature of people and technology in modern business.

 

10:35

Platinum Keynote: Unified Observability: First class end-user experience & IT Cost Reduction

Jaspreet Sandhu

Senior Solutions Engineer, Riverbed|Aternity

Transformation initiatives make it extremely difficult for IT teams to keep digital services accessible and high performing for all end-users. Riverbed can give you actionable insights for seamless digital experience and enhance end-user performance to avoid IT headaches.

Find out how Unified Observability Can help your organisation to:

- Provide complete visibility across your customer experiences, employee productivity and infrastructure

- Gain control over complex digital ecosystems and improve end-user experiences for customers and employees

- Streamline and reduce the cost of IT

 

10:55

IDC Research Insight: Tackling the Digital Skills Gap: Establishing a Professional Development Culture to Attract and Retain Tech Talent

Marianne Kolding

Vice President, European Core Research Excellence Leader, European Skills Practice, IDC United Kingdom and Ireland
11:15

Networking Coffee Break ¦ One-To-One Meetings

11:45

Platinum Keynote: Embracing the Essentials of a Futuristic and Experiential Workplace - Technology, Culture, Sustainability and Inclusiveness

Rakshit Ghura

SVP & Global Head – Digital Workplace Services, HCL Technologies
12:10

Platinum Keynote:The Future of Anywhere Work

Michael Brenzel

Chief Workspace Evangelist, Google Workspace

The Future of Work will be bright and thanks to the pandemic we can say it arrived probably 10 years earlier than expected. Work is transforming in unprecedented ways, and employees are more overwhelmed than ever before. In this session we will take a look into a possible future, focussing on these 5 elements:

· The 9-to-5 & 5-day work week may become a thing of the past

· Hybrid and remote options are here to stay

· Diverse and inclusive teams will be designed into the work blueprint

· Security & Collaboration Tools will be the base for many enterprises

· Convertible Offices will become a new standard to stay competitive

12:30

Panel Discussion

Angela Salmeron

Research Director, Future of Work, European Region, IDC
13:05

Networking Lunch ¦ One-To-One Meetings ¦ VIP Lunch

14:15

IDC Connect (Parallel Sessions)

Delegates are invited to attend the following facilitated peer to peer discussion groups. Following one hour of discussion, debate and idea sharing, each discussion group will share with the audience their key takeaways from their conversations, so that you don't miss out on any of the areas below.

IDC Connect 1

14:15 - 15:15

IDC Connect 1: Devising Your Digital Workplace Strategy

Chas Moloney

Strategic Marketing Director, Ricoh

IDC Connect 2

14:15 - 15:15

IDC Connect 2: How Actionable Insights can Transform your Digital Enterprise

Nicolas Leszczynski

Senior Solution Architect, Riverbed|Aternity

IDC Connect 3

14:15 - 15:15

IDC Connect 3: Preparing for Experience, Sustainability and Digital Literacy in the Workplace of the Future

Saurabh Sharma

Director & Head – Product Management, Digital Workplace Services, HCL Technologies

IDC Connect 4

14:15 - 15:15

IDC Connect 4: The Future of Front-line Workers

Justin Anderson

Director UK & Ireland, Google Workspace

IDC Connect 5

14:15 - 15:15

IDC Connect 5: V(ideo) Commerce: what does it mean to you and how far will it go?

Magnus Falk

CIO Advisor, Zoom

IDC Connect 6

14:15 - 15:15

IDC Connect 6: Managing the Remote Work Trends and Challenges

Michael Cupps

Senior VP, Marketing, ActiveOps

IDC Connect 7

14:15 - 15:15

IDC Connect 7: Best Practice for Contact Centre Hybrid Wrking

Bik Mannan

Sales Manager, Avaya

IDC Connect 8

14:15 - 15:15

IDC Connect 8: New Rules For A New Era Of Work: Technological, Procedural And Cultural Considerations For Success In A Hybrid World

Spencer Pitts

Chief Technologist Digital Workspace EMEA, VMware
IDC Connect 1
14:15 - 15:15

IDC Connect 1: Devising Your Digital Workplace Strategy

IDC Connect 2
14:15 - 15:15

IDC Connect 2: How Actionable Insights can Transform your Digital Enterprise

IDC Connect 3
14:15 - 15:15

IDC Connect 3: Preparing for Experience, Sustainability and Digital Literacy in the Workplace of the Future

IDC Connect 4
14:15 - 15:15

IDC Connect 4: The Future of Front-line Workers

IDC Connect 5
14:15 - 15:15

IDC Connect 5: V(ideo) Commerce: what does it mean to you and how far will it go?

IDC Connect 6
14:15 - 15:15

IDC Connect 6: Managing the Remote Work Trends and Challenges

IDC Connect 7
14:15 - 15:15

IDC Connect 7: Best Practice for Contact Centre Hybrid Wrking

IDC Connect 8
14:15 - 15:15

IDC Connect 8: New Rules For A New Era Of Work: Technological, Procedural And Cultural Considerations For Success In A Hybrid World

15:15

IDC Connect – Feedback Session

Mick Heys

Vice President, Future of WorkSpace & Imaging, IDC EMEA
15:45

Platinum Keynote: Devising a New Work Future: It isn’t all About Tech

Magnus Falk

CIO Advisor, Zoom

As we are on the cusp of the end of the pandemic, it has become clear that when considering the next phase of work, technology is not the issue. The big question instead is what does work look like when virtual is hardwired into a business? In this keynote, we’ll consider how you can get it right for both your staff and your customers.

16:05

Networking Coffee Break ¦ One-To-One Meetings

16:25

IDC’s Future Predictions and Key Takeaways

Angela Salmeron

Research Director, Future of Work, European Region, IDC

Marianne Kolding

Vice President, European Core Research Excellence Leader, European Skills Practice, IDC United Kingdom and Ireland

Mick Heys

Vice President, Future of WorkSpace & Imaging, IDC EMEA
16:35

Chair’s Last Comments and Prize Draw

Mick Heys

Vice President, Future of WorkSpace & Imaging, IDC EMEA

Partners

Diamond Partner
Platinum Plus Partner
Platinum Partner
Platinum Partner
Platinum Partner
Gold Partner
Gold Partner
Gold Partner
Silver Partner

General Information

 

133 Houndsditch

 

April 28

 

08:30 - 17:00

 

Location

133 Houndsditch, Liverpool St, London EC3A 7BX

Contact Us

Hannah Dowie

Event Producer - Conferences, IDC UK

+442089877169

Helena Chappell

Senior Business Development Director, European Event Sales, IDC UK

+44(0)208 987 7161

About IDC

58 Years | 1200 Analysts | 110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,200 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit www.idc.com.