European FSI have seen their fair share of regulatory-decreed change, but the coming years will take regulatory activity/ activism to new heights. From greener finance, ethical AI, even higher capital ratios, more transparency, a series of anti-money laundering laws, and a new focus on digital operational resiliency – just to name a few of the most impactful regulatory changes in the pipeline. Essentially the list of compliance tasks is getting longer, their scope more far-reaching, and the implications on the business more serious.
This hits European FSI at a time where they are struggling to keep pace with international and digital peers in terms of cost, growth and productivity. Clearly, there is no simple solution for what’s ahead of the industry, but simplification, automation, and replication seem to be the tools to succeed in the “digital” 20s. None of these are new, but today technology is allowing banks to implement and execute these operating principles at scale across the entire organization. The challenge will be however, not to create new legacies and get a handle on complexity.
Customer-facing innovation has been the key investment priority for the last few years, but as a matter of fact has often underdelivered lacking the right foundation to build on. It’s time to shift the focus inwards and put an end to the messy middle & back office and rethink operations, infrastructure, security & trust and the future of work from ground up. This means nothing less than to redesign operations and IT for trust, resiliency, transparency, sustainability, productivity, and efficiency. Profitability and better customer/ employee experiences will follow naturally.
During the IDC European Financial Services Digital Summit 2022, we will discuss successful strategies to adapt to this rapidly changing world.
We look forward to connecting with you soon!
Roberta and Thomas
Group VP, Head of Insights and Future of Work Practice Executive Lead, IDC Europe
Research Director, Head of Financial Insights Europe, IDC Central Europe
Sven Olaf Schmidt
Regional Head TF Operations Europe & Americas, Commerzbank, AG
Angela Johnson de Wet
Head of Cloud and Technology Change Risk, Lloyds Banking Group
Chief Digital Officer, Komerční banka
COO, ING Italy
Group Head of Data Science, Generali
Head of Architecture and Solution Development, Zurich Insurance Company Ltd.
Partner at Italian Insurtech Association & Founder of Embedded Insurance Observatory
Director, Euro Banking Association (EBA)
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The IDC European Digital Summits will be run on an all-in-one live online events platform where attendees can learn, interact, and connect with people from anywhere in the world.
We will welcome you at our Digital Reception area where we will showcase the event schedule and our partners. We will guide you for a great time & a lot of exiting digital touch points.
You will get inspired by the professional stories shared by industry pioneers and IDC analysts. Our keynotes experts will answer questions, propose provoking online polls, take part in the chat and comment on what is happening. Everything is done live.
Learn about proven best practices through real-life case studies in moderated digital breakout sessions. This intimate experience is an opportunity to gain a clearer understanding of current organizations challenges.
Meet with peers to discuss common challenges and share concrete experiences thanks to our Networking feature using your webcam for up to 3 minutes.
Visit interactive booths leveraging digital content allowing you to explore key trends or discover more about innovative products.
This is the visual summary of the IDC European Banking Executive Digital Summit 2021