Digital Event | September 22, 2022
Retailers face ever more demanding customers, greater accountability towards society, growing competitive pressure,and tighter margins. Shoppers want to buy from brands that evoke a sense of purpose in everything they do, including the way they communicate with consumers. Success starts with retailers listening to what consumers are passionate about, alignment with shoppers' demand for sustainability, empathy with customer's expectations, and with emphasis on operational excellence to deliver frictionless customer journeys.
Operating with a sense of purpose becomes key for retailers to define who they are and what values they stand for in the eyes of customers, partners, competitors, and society.
The retail industry has entered a new shopping paradigm, a landscape in which old dynamics have been made redundant. During the IDC European Retail Executive Digital Summit 2022, we will look at the retailers’ need to assert a sense of purpose with consumers, redefine a role within their partner ecosystem, and rethink operations to be ethically, environmentally, and financially, sustainable.
We look forward to connecting with you soon!
Roberta and Filippo
Roberta Bigliani
Group Vice President, Head of IDC Insights and IDC Future of Work Executive Lead, IDC Europe
Filippo Battaini
Research Manager, IDC Retail Insights, Europe, IDC
We would like to thank all the delegates and the partners who participated at this event.
A selected group of IT and business leaders came together to network and learn from IDCs analysts, inspiring speakers and dedicated advisory board members, who were at the forefront of the lively and interactive discussion.
If you missed the event or if you would like more information on any of the topics we discussed, click the button below to watch a recording or access the post-event content.
Colin Shenoy
Global technology transformation organization, Diageo
Ilse Roeffen
Head of Emerging Markets and Business, Swarovski
Claudio Bianchi
CIO, Kiko
Andreas Streubig
Senior Vice President Global Corporate Responsibility & Public Affairs, Hugo Boss
Miha Kovač
Executive Director CoE, Data Services, Studio Moderna
Marco Moschini
Group CIO, Benetton Group
Lucas Abboud
Chief of Stores Information Systems - Digital Factory Carrefour
Fulfillment tools
fulfillmenttools stands for state-of-the-art module-based cloud solutions that enable next-level eCommerce fulfillment. As an experienced team of experts, we have the tech knowledge and understanding of retail business to create intuitive, high-performance software for retailers – based on novel and unique methods.
As specialists in retailing ourselves, we also know the ins and outs of business – of our customers and their customers – and we relish every opportunity to help meet everyone’s requirements. We have already successfully launched a smart fulfillment platform for the delivery and pick-up service run by REWE and our solution excels in serving more than 1,000 sites every day. We now want to offer this key competitive advantage to third parties. We love what we do. And we thoroughly enjoy working with hand-picked, best-of-breed partners – who have joined us on this journey with the same energy and eye for perfection. Our experience and innovative approach are turning us into a pioneer in omnichannel fulfillment SaaS for retail.
Sales Layer
Sales Layer is a fast-growing startup with an international team that since 2013 develops PIM (Product Information Management) software, a platform for centralization, automation and enrichment of product information.
In the last few years it has firmly become
a leader in its market, securing partnerships with Google Manufacturer, Amazon
Vendor, BigCommerce and Mercado Libre, a presence in +50 countries, and big
customers such as Teka, Rexel, ACCIONA and AkzoNobel.
Sales Layer offers a SaaS software that automates
the complexity around product content management in a world where digital
transactions are on the rise. In this new global commercial scenario, the key
to optimize the shopping process and customer experiences is undoubtedly the
quality of product content and the correct management of product catalogs,
connected to hundreds of offline and online channels.
Sales
Layer main features
●
Management of large and
complex product catalogs.
●
Multi-language and product
variants management.
●
Simple and automated import
and export of product data.
●
Connection of multiple
channels (offline, digital, print).
●
Scalability based on catalog
volume and channels.
●
True source of product
information for multichannel and omnichannel strategies.
Sales
Layer main benefits
●
Dedicated support and
technical assistance.
●
The fastest response times to
queries.
●
Intuitive UX.
●
Product marketing approach —
a tool created by and for marketing teams.
●
Freedom and control for
editing product data templates and organizing information.
●
Platform that supports team
collaboration by creating workflows.
●
Up and running in less than
60 days.
●
Charts to analyze catalog
status.
●
Tool uptime of 99.5%.
How
Sales Layer helps businesses
●
Positive impact on conversion
and lower return rate due to higher quality product content.
●
Increased customer
satisfaction and better shopping experience.
●
Support in the onboarding
process.
●
Personalized support with
dedicated Customer Success Manager.
●
Preconfigured connectors for
ecommerce channels.
●
Improved brand image
standardized across all channels.
●
Optimized catalog positioning
on marketplaces and search engines.
●
Improved communications
within the internal team and with partners thanks to a centralized catalog that
serves as a single source of truth for product information.
●
Elimination of errors in
product content, with homogenized data across all channels.
●
Reduced catalog management
software maintenance costs.
● Savings in repetitive and unproductive catalog data management tasks.
Microsoft
Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.
Microsoft’s Nina Lund, Retail & Consumer Goods Regional Business Lead, EMEA, explores in this IDC webinar the top priorities for retailers and your customers, and how intentionally connecting your customers, your people, and your data can lead to sustained profitability and real growth.
As part of our company mission and our passion for accelerating business growth with a solution tailored for retailers, Microsoft Cloud for Retail accelerates business growth by providing trusted retail industry solutions that integrate with retailer’s existing systems. Through this complete set of retail specific capabilities across the Microsoft Cloud portfolio, in addition to partner solutions, it becomes possible to seamlessly connect your customers, your people, and your data.
Okta
Okta is the leading independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 6,500 pre-built integrations to applications and infrastructure providers, Okta provides simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. More than 9,400 organizations, including Merz Pharma, Bertelsmann, Zurich Insurance, Siemens, Slack, Engie, JetBlue, Nordstrom, T-Mobile and Twilio, trust Okta to help protect the identities of their workforces and customers.
The IDC European Digital Summits will be run on an all-in-one live online events platform where attendees can learn, interact, and connect with people from anywhere in the world.
Reception
We will welcome you at our Digital Reception area where we will showcase the event schedule and our partners. We will guide you for a great time & a lot of exiting digital touch points.
Stage
You will get inspired by the professional stories shared by industry pioneers and IDC analysts. Our keynotes experts will answer questions, propose provoking online polls, take part in the chat and comment on what is happening. Everything is done live.
Sessions
Learn about proven best practices through real-life case studies in moderated digital breakout sessions. This intimate experience is an opportunity to gain a clearer understanding of current organizations challenges.
Networking
Meet with peers to discuss common challenges and share concrete experiences thanks to our Networking feature using your webcam for up to 3 minutes.
Expo
Visit interactive booths leveraging digital content allowing you to explore key trends or discover more about innovative products.
This is the visual summary of the IDC European Retail Executive Digital Summit 2021
For further information please click here
This is the visual summary of the IDC European Retail Digital Summit 2022
58 Years | 1300 Analysts | 110 Countries
International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit www.idc.com.