IDC Retail Summit Retail Operations in a Purpose-Led World

Digital Event | September 22, 2022



Retail Operations in a Purpose-Led World


Retailers face ever more demanding customers, greater accountability towards society, growing competitive pressure,and tighter margins. Shoppers want to buy from brands that evoke a sense of purpose in everything they do, including the way they communicate with consumers. Success starts with retailers listening to what consumers are passionate about, alignment with shoppers' demand for sustainability, empathy with customer's expectations, and with emphasis on operational excellence to deliver frictionless customer journeys.

Operating with a sense of purpose becomes key for retailers to define who they are and what values they stand for in the eyes of customers, partners, competitors, and society.

The retail industry has entered a new shopping paradigm, a landscape in which old dynamics have been made redundant. During the IDC European Retail Executive Digital Summit 2022, we will look at the retailers’ need to assert a sense of purpose with consumers, redefine a role within their partner ecosystem, and rethink operations to be ethically, environmentally, and financially, sustainable.


We look forward to connecting with you soon!

Roberta and Filippo

Event Highlights

We would like to thank all the delegates and the partners who participated at this event.

A selected group of IT and business leaders came together to network and learn from IDCs analysts, inspiring speakers and dedicated advisory board members, who were at the forefront of the lively and interactive discussion.

If you missed the event or if you would like more information on any of the topics we discussed, click the button below to watch a recording or access the post-event content.

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Digital Platform

The IDC European Digital Summits will be run on an all-in-one live online events platform where attendees can learn, interact, and connect with people from anywhere in the world.



We will welcome you at our Digital Reception area where we will showcase the event schedule and our partners. We will guide you for a great time & a lot of exiting digital touch points.



You will get inspired by the professional stories shared by industry pioneers and IDC analysts. Our keynotes experts will answer questions, propose provoking online polls, take part in the chat and comment on what is happening. Everything is done live.



Learn about proven best practices through real-life case studies in moderated digital breakout sessions. This intimate experience is an opportunity to gain a clearer understanding of current organizations challenges.



Meet with peers to discuss common challenges and share concrete experiences thanks to our Networking feature using your webcam for up to 3 minutes.



Visit interactive booths leveraging digital content allowing you to explore key trends or discover more about innovative products.

Previous Event 2021

This is the visual summary of the IDC European Retail Executive Digital Summit 2021


For further information please click here

Visual Summary

This is the visual summary of the IDC European Retail Digital Summit 2022


Contact Us

Charlotte Thygesen Poulsen

Vice President Events

+45 24446502

Barbara Cambieri

Group Vice President and Managing Director, IDC

+39 335 6275570

About IDC

58 Years | 1300 Analysts | 110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit