IDC Europe Government Summit Quantum Government - People, Place and Performance in Harmony

As the Public Sector continues the journey to Digital Government, the focus on “Citizen Experience” remains a core strategy pillar. However, many Public Administrations continue to struggle, either with achieving initial breakthroughs or in accelerating early successes, despite the increased attention and associated investments. Intelligent Automation can break that log-jam and accelerate success by enabling constituents to self-serve and empowering agents to deliver personalised service whilst improving operational efficiency and boosting cost savings.

38% of global energy-related carbon dioxide (CO2) emissions comes from infrastructure and technology is seen as a critical component in meeting the worlds sustainability targets.  The public sector own, operate, and regulate a dominant proportion of the Built Environment and it is their second largest expenditure after Social Care and Health.  In this presentation, we will show how public sector leaders can get started in creating a better future by harnessing the power of new and emerging technologies to address the challenge.