Navigating the FSI Complexity

The Importance of Having the Right Partner

December 7, 2021
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According to IDC "2021 has seen financial services at its finest, having responded rapidly to the unique challenges of the pandemic," says Aaron Press, research director, IDC Financial Insights. "As we begin to understand what the new normal is likely to look like, we can refine and build on the dramatic changes from the past year. Even with the remaining uncertainty, we see financial services across the spectrum looking forward, leveraging their transformative efforts, and moving on to deal with the challenges of the future."

Today, consumer experiences in financial services exists largely in separate and disconnected domains. Digital transformation will streamline the customer journey, allowing for it to begin and end on any device, in any channel, at any point. Be it pandemic conditions or not, FSI seems to be facing the ever-growing complexity of customer and regulatory demands, paired with unprecedented technology advancements we are all witnessing worldwide. Besides the siloed infrastructure, growing volumes of data from different sources and regulatory risks, the banks need to be always on, closely monitor the productivity of their workforce, optimize their resources, employ complex analytics and, of course, be compliant. In this changing landscape and competitive market conditions, only the right partnerships and common strategy goals can lead tech buyers and tech makers to the realization of common strategy goals.

Join IDC and Dell to discuss:

  • Embracing the Emerging Technologies
  • The Value of Data
  • Finance-Centric Technology Alignment and Mapping
  • Creating Value for FSI use cases
  • Multi-cloud platform for FSI



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Event Highlights

We would like to thank all the delegates who participated in the engaging conversations and in-depth discussions at this event.

If you missed the event or if you would like more information on any of the topics we discussed, click the button below to watch a recording or access the post-event content.

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General Information




December 07


10am-11am CET


Time Event & Speakers

Nevena Conic

Regional Manager, Adriatics

Key Trends and Challenges in FSI

Marco Mengotto

Financial Services Practice Leader EMEA at Dell Technologies

Faced with increased customer expectations and the urgency of developing new business models, banks are accelerating transformation with investment in emerging technologies to drive innovation and ultimately increase their competitive advantage and create new revenues and margins. In this context Dell Technologies has built consistent solutions to tackle current and future FSI use cases with the broadest portfolio of solutions and partners. In this session, we will discuss key trends and challenges in FSI, the Dell Technologies strategy to create value supporting customers introducing innovation and a review of key trusted solutions to enable new use cases.


FSI in the Spotlight - Landing on Both Feet

Miroslav Vraneš

Sales Manager and Technology Adviser at Dell Technologies Serbia

Dušica Vitorović

Manager of Information Systems and Infrastructure Sector, Expobank AD Belgrade

Nevena Conic

Regional Manager, Adriatics

Digital transformation (DX) is already providing the global financial services industry with more agile and efficient capabilities that are translating into business growth and resiliency against market disruption. But for most, the adoption of DX strategies has just begun. Financial institutions need immediate and critical analysis and advice about the strategies and opportunities that DX technologies give them. By focusing on creating enterprise technology infrastructures, banks worldwide can better support regulatory compliance and improved risk management, monetize data through digital IT, and reengage a customer base that is more mobile and demanding of improved experiences.



Contact Us

Jelena Bilinac

Event Manager

+38 169 26 85 467

Nevena Conic

Regional Manager, Adriatics

+381 63 173 25 76

About IDC

57 Years | 1100 Analysts | 110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit