IDC Benelux Future of Work Mastering the Hybrid Work: From Vision to Execution

As many people are returning to their offices, many business leaders are falling into the trap of believing that work can carry on just as it did in the "good old days" and that concerns around IT Support, cybersecurity and employee engagement, among other things, will be quickly resolved. For many, however, their efforts will be in vain, and some employees will leave. 

Like the virus, the world of work has mutated and has changed forever!

In this keynote, Angela will address how to successfully tackle key challenges and design a successful hybrid work model. 

In this session you will hear how you can balance employees, productivity, sentiment and evolving security requirements in a hybrid workplace. This conversation extends beyond the traditional knowledge worker use case to include all types of personnel, especially frontline workers, who represent the majority of today’s global workforce.

We’re witnessing the birth of an entirely new way of organizing the workforce: the “virtual floorplan,” where colleagues collaborate and form connections primarily over digital channels. Hear how this essential but complex balance can be achieved in today’s Hybrid workstyle – and with less resources - by embracing intelligent technologies end-to-end to maximize productivity, morale, performance, and team cohesion.

• Work anytime from anywhere – Hybrid work is here to stay (customers/suppliers/business partners/employees want it)
• Work smarter, not harder – Leverage automation and AI to reduce manual work and free up time to focus on high value activities Business resiliency instead of efficiency – Covid has highlighted the need to have resilient operations and supply chain for businesses to work in times of crises

In this interactive experience, I will ask the participants to share their collaboration experiences through a digital questionnaire, resulting in a real-time digital persona map of the audience. From here we will explore the possibilities and where this fits into the work I am doing at Philips.

As organizations continue to define their future of work strategy and employee engagement, they look for a strategic business partner in IT to deliver reliable, predictable, and responsive services and operations. 

In this digital-first business environment, technology plays an important role in employee engagement as employees’ expectations for smart, automated, easy-to-technology are on the rise. Consequently, technology leaders have a critical role in not just delivering on uninterrupted IT but also transforming employee engagement and experience. 

In this session, we discuss:

• Redefining IT’s role in building the future of work 
• How IT enables a delightful employee experience
• Why and how EX matters

How do you unleash the potential of all employees and organize work based on skills and drivers of your workforce? 

Natures principles provide a mirror for new ways of organizing, bringing us back to the essentials of organization design. Re-humanize organizations by letting go of what does not support people in contributing to the organization’s goals and purpose.

Be inspired by practical examples how, with learning by doing, you can create a learning organization that is ready for a more sustainable purposeful way of doing business.