At our Xchange events you will hear from IDC analysts, the experts behind our research. They will help to expand your knowledge and discover new approaches to ensure you make smarter business decisions. In addition you will hear from guest keynote speakers and experienced professionals.
The agenda is continuously updated in the lead up to the event, so please check back for the upto date speaker list.
Ilse Roeffen
Head of Emerging Markets and Business, Swarovski
Marco Ruffa
Digital Transformation Director and ESG Lead, PINKO
Roberta Bigliani
Group VP, Head of Insights, IDC EMEA
Peter Hinssen
Entrepreneur, Advisor, Keynote Speaker and Author
Clarissa Eva Leon
CDO, Dagrofa
Tim Elsom
Senior Executive Partner - Lead Client Partner, Consulting, IBM
Kati Arndt
Associate Partner - Distribution Sector, Business Transformation Services, GBS UKI Consulting, IBM
Dimitri Osler
CTO, x-hoppers by Wildix
Ornella Urso
Head of Retail Insights, IDC Europe
Colin Shenoy
Director, Digital & Technology, Diageo
Filippo Battaini
Research Manager, IDC Retail Insights, Europe, IDC
Tania de Sousa Dias
Digital Ethics Specialist, Digital Ethics & Responsible AI, IKEA
Miha Kovač
Executive Director CoE, Data Services, Studio Moderna
Cristiano Quattrini
Associate Analyst, IDC
Sofia Poggi
Research analyst, Retail Insights Europe, IDC
Ian Rowan
Country Manager UK & Ireland, x-hoppers by Wildix
We build each edition of the Xchange event by starting dialogue with industry leaders, which helps us to create the best independent content. Meet the Advisory Board Members for this year!
Maria Jose Barrera Rojas
Global CDO & E-Commerce Director, INDITEX Group
Marco Ruffa
Digital Transformation Director and ESG Lead, PINKO
Clarissa Eva Leon
CDO, Dagrofa
Colin Shenoy
Director, Digital & Technology, Diageo
Lucas Abboud
Chief of Stores Information Systems - Digital Factory Carrefour
Ilse Roeffen
Head of Emerging Markets and Business, Swarovski
Miha Kovač
Executive Director CoE, Data Services, Studio Moderna
Thomas Grane
Director of Tech and Transformation (CIO), Matas A/S
x-hoppers
x-hoppers
is a complete retail communication solution that combines wireless headsets, a
robust cloud-hosted communication system and QR code call points to jump ahead
of in-store problems and boost sales. Powered by Wildix, a global UCaaS leader
with 20 years of experience in the industry, x-hoppers connects shop floor
assistants to one secure channel where they can instantly collaborate, receive
incoming calls and notifications and instantly access product knowledge
through a cutting-edge AI tool, reducing training time and improving the
overall employee experience so they can focus on what truly matters —
the customer.
Roberta Bigliani
Group VP, Head of Insights, IDC EMEA
Tim Elsom
Senior Executive Partner - Lead Client Partner, Consulting, IBM
Kati Arndt
Associate Partner - Distribution Sector, Business Transformation Services, GBS UKI Consulting, IBM
Tania de Sousa Dias
Digital Ethics Specialist, Digital Ethics & Responsible AI, IKEA
Marco Ruffa
Digital Transformation Director and ESG Lead, PINKO
The retail industry is a dynamic and ever-changing landscape that is constantly adapting to the needs of consumers and technological advancements. With the rise of omnichannel business models, retailers must cater to the demands of increasingly discerning customers who seek personalized experiences and convenient shopping options.
The overarching focus on price meant e-commerce has become a major part of the retail experience, but some things it can’t replace: a great customized in-store experience and instant access to products. Yet plenty of day-to-day issues hold shops back. The solution is x-hoppers — the complete retail headset system that connects shop assistants and increases in-store conversions. x-hoppers connects all your shop’s employees on one voice channel to ensure your entire team can tackle problems as they arise, creating a more positive in-store experience and helping you increase conversions. The x-hoppers system is versatile and offers multiple use scenarios. Some of which are covered in this brochure.
Don't worry! There are plenty of other events to choose from. Simply sign up for event invitations and we'll send you a notification whenever we add a new event that matches your interests.
International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit www.idc.com.