Customer lifetime value and consumer experience excellence are top priorities for retailers. Traditionally, a lot of attention was given to the front-end of the customer journey to “make the magic happen”. But in today’s market, it is vital to reverse the debate and focus on competitive advantage and profitability drivers for which critical knots need to be untied - such as the interactions among actors who manage the product lifecycle and the overall supply chain.
We build each edition of the Xchange event by starting dialogue with industry leaders, which helps us to create the best independent content. Meet the Advisory Board Members for this year!
Colin Shenoy
Director, Digital & Technology, Diageo
Ilse Roeffen
SVP Omnichannel & Commercial Management, Swarovski
Claudio Bianchi
CIO, Kiko
Andreas Streubig
SVP Global Corporate Responsibility & Public Affairs, Hugo Boss
Miha Kovač
Executive Director CoE, Data Services, Studio Moderna
Marco Moschini
Group CIO, Benetton Group
Lucas Abboud
Director of Strategy and Transformation, Carrefour
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Roberta Bigliani
Group Vice President, Head of IDC Insights and IDC Future of Work Executive Lead - Europe, IDC EMEA
Filippo Battaini
Research Manager, IDC Retail Insights, Europe, IDC
Sofia Poggi
Research analyst, Retail Insights Europe, IDC
Cristiano Quattrini
Associate Analyst, IDC
Ornella Urso
Research Manager, IDC Retail Insights
Charlotte Thygesen Poulsen
Vice President Events, Events and GMS, IDC Benelux, IDC Nordic
+45 24446502 EmailInternational Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit www.idc.com.