Turning Data into Social Value: Impact, Scale, and Trust

Coverage: Europe

Perfect storm

There is a perfect storm of change in the public sector — the pandemic, climate change, the cost-of-living crisis, and heightened citizen expectations. The European Union is pumping €750 billion into the economy via the Next Generation EU plan, with countries such as Germany and France adding a further €100 billion each. COVID recovery funding offers European governments a once in a century opportunity to reimagine their economies.

Overview

Governments will need to explore ways to offer more effective solutions and services that provide an RoI and directly contribute to the outcomes we need as a society, articulated in SDGs and climate goals. Government leaders that want to deliver on these goals must embrace technology innovation to solve long-term societal challenges.

Why Attend?

IDC Government Xchange is an IDC community event that connects senior IT, data and business professionals from several industries and countries. IDCs analysts together with our advisory board aim to create the best-in-class independent content agenda based on insights from their research and close collaboration with industry executives, and thought leaders. By joining the community you will get the future industry trends, actionable recommendations, hands-on experience from external speakers and last but not least - a chance to connect and network with your peers from the biggest European companies.

Key Topics

5 key topics to be discussed:

Purpose

Digital by design
Impact Measurement
SDG alignment
lifecycle managemernt
Quantifiable RoI and impact measurement
Edge to Digital twins Scenario planning

Resilience

Edge to Twin data collaboration
Scalable cloud-based services
Digital twins for sustainability scenario planning
Greening by IT and Greening through IT
Digital sovereignty, security, and privacy

Imagination

‘Art of the possible’ citizen engagement
Behavioral ‘nudge’ interventions
Data hubs and data exchanges
Rigorous carbon offsetting markets
Challenge/value based procurement
Incorporation of data ethics to improve trust

Mastery

Citizen lifecycle approach
Intelligent CX
Behavioral energy efficiency
PropTech and PlanTech adoption of AR/VR, AI, 5G
Green Infrastructure RoI models
Smart homes & facilities for channel shift and behavioral change

Ecosystems

Data exchange
Digital staff retention and Digital reskilling
Integrated EV mobility
Net zero design across building lifecycle
Cross industry ‘golden thread’ data sharing protocols

Xchange Speakers

At our Xchange events you will hear from IDC analysts, the experts behind our research. They will help to expand your knowledge and discover new approaches to ensure you make smarter business decisions. In addition you will hear from guest keynote speakers and experienced professionals.

The agenda is continuously updated in the lead up to the event, so please check back for the upto date speaker list.

Eric Pol

Chairman, ANewGovernance ASBL

Fernando de Pablo Martín

Director General de la Oficina Digital del Ayuntamiento de Madrid.

Jennifer Schooling

Director, Centre for Smart Infrastructure and Construction

Fabrizio Acanfora

Speaker

Cristina Bueti

Counsellor, International Telecommunication Union

Massimiliano Claps

Research Director (EMEA), IDC Government Insights

Greta Nasi

Associate Professor, Department of Social and Political Sciences, Bocconi University

Joe Dignan

Head of Government Insights Europe, IDC

Jude Hanan

International Principal Digital Advisor, Government Digital Service

Simon Chignard

Senior policy advisor, UIA

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Agenda

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11:45	Registration & Networking lunch
13:00	IDC Greetings & Welcome
	Joe Dignan Associate Vice President, Government Insights, IDC UK
13:10	Turning Data into Social Value - Impact, Scale and Trust
	Massimiliano Claps Research Director (EMEA), IDC Government Insights
13:30	How Data Can Save Lives
	Anatolii Vovniuk Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity, Kyiv City Council
13:50	European Data Spaces and Sovereignity - Has a New Era Begun?
	Simon Chignard Senior policy advisor, UIA Eric Pol Chairman, ANewGovernance ASBL Remi Letemple Senior Research Analyst, Government Insights
14:10	Coffee & Networking; One-to-One Meeting
14:40	Cyber-resilience in 2024: Behind the Buzzword
	Richard Meeus Director of Security Technology and Strategy, EMEA, Akamai Remi Letemple Senior Research Analyst, Government Insights
14:55	AI Ethics: The Amsterdam Alogirthmic Register
	Frans-Anton Vermast Smart City Strategist, Amsterdam
15:10	Intelligent Procurement
	Warren Smith Partner, CURSHAW
15:25	Intelligent Procurement
15:45	Coffee & Networking; One-to-One Meeting
16:15 17:00	Breakout Workshops (Parallel Sessions)
	WS A: How data sharing at scale can unleash next generation transportation 16:15 - 17:00 How data sharing at scale can unleash next generation transportation Massimiliano Claps Research Director, Government Insights, IDC EMEA Fernando de Pablo Martín Director General de la Oficina Digital del Ayuntamiento de Madrid. WS B: How can data decision makers empower societal outcomes through data and intelligence? 16:15 - 17:00 How can data decision makers empower societal outcomes through data and intelligence? Data and in particular data sharing promise to be the cornerstone of realizing the benefits of AI, ML, Gen AI, digital twins and many other applications that will empower public sector leaders to make better decisions to address complex societal challenges, such as climate change resilience, inclusive growth, and to lower the burden of government bureaucracy. Data sharing involves three parties. There are those who own data and those who need it to make decisions. In between are those who facilitate data sharing and reuse – whether they are Chief Data Officers, data scientists or in other equivalent roles. In this workshop we’ll explore what each of these parties needs to do, and what each has to provide to the others to make data sharing a success, with reference to examples from public sector organizations today. We’ll also discuss what data decision makers can do to move up the ladder and become the catalyst for change, the orchestrator of public-private ecosystems, such as smart mobility, health and wellbeing, industry 4.0, that need to realize the benefits of data at scale. Marc Reinhardt Executive Vice President / Public Sector Global Leader, Capgemini Rémi Letemple Senior Research Analyst, Government Insights, IDC WS C: Making the Built Environment Net Zero: the Role of Technology 16:15 - 17:00 Making the Built Environment Net Zero: the Role of Technology Joe Dignan Head of Government Insights Europe, IDC Jennifer Schooling Director, Centre for Smart Infrastructure and Construction Rick Robinson Chair, Birmingham Digital Partnership
17:00	Networking and Refreshment Break; One-to-One Meetings
18:30	Champagne Reception
19:00	Gala Dinner
	Building a Better Quality of Life for Everyone : The Example of Neurodiversity Fabrizio Acanfora Speaker
21:30	After Dinner Drinks

IDC data context

IDC conducted an in-depth survey on 230 senior executives and directors. According to those interviews, European Government Business Transformation and Technology Top Priority is to improve the citizen experience and quality of life. This goal must become a state-of-mind for every civil servant and government decision maker. The main barriers to innovation are not only budget (with RFFs impacted by fast-growing inflation) but also citizen trust and outdated IT. Redesigning services and business processes around the needs of citizens are key steps to achieve resilience. Technology is a critical part of this transformation, but it should go hand in hand with innovative approaches and a greater focus on change. European governments that want to master a citizen-centric approach are adjusting their KPIs accordingly and aggregating data to build a holistic view of citizen needs and implement the once-only principle. Long-term challenges — especially sustainability — can’t be fought alone. Governments’ ability to work closely with an ecosystem, through data sharing and massive investments in data capabilities, will be key.

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Advisory Board

We build each edition of the Xchange event by starting dialogue with industry leaders, which helps us to create the best independent content. Meet the Advisory Board Members for this year!

Teppo Rantanen

Executive Director, City of Tampere

Gwendolyn Carpenter

Smart Development Advisor, European Investment Bank

Barry Lowry

CIO, Irish Government

Alberto Palomo

Chief Data Officer, Gobierno de España

Jennifer Schooling

Director, Centre for Smart Infrastructure and Construction

Miranda Sharp

Digital Framework Task Group, Centre for Digital built Britain

Deborah Colville

Head of smart Belfast, Belfast City Council

Jarmo Eskelinen

Executive Director, Data-Driven Innovation Initiative, University of Edinburgh

Greta Nasi

Associate Professor, Department of Social and Political Sciences, Bocconi University

Cristina Bueti

Counsellor, International Telecommunication Union

Raj Mack

Head of Digital City and Innovation, Birmingham City Council

Nicolas Joron

Digital Strategist, French Ministry of Culture

Andrew Collinge

Strategic Advisor, Digital Dubai

Frans-Anton Vermast

Smart City Strategist, Amsterdam

Rick Robinson

Chair, Birmingham Digital Partnership

Partners

Strategic Xchange Partner

Focus Xchange Partner

Xchange Partner

Venue

Landgoed Duin & Kruidberg
Duin en Kruidbergerweg 60

Knowledge Hub

European Data Spaces: From Vision to Reality

The proliferation of data is transforming businesses and public administrations, and changing consumer experiences and society. The European Union has responded to the challenge with the ambitious European Strategy for Data (2020). One of the pillars of the strategy is the creation of common European data spaces in strategic economic sectors and domains of public interest.

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The Future Generative AI Tool That I Would Like

The dialogue format enables ChatGPT to answer follow-up questions, admit its mistakes and challenge incorrect premises. Of course, like many geeks in the ICT industry and beyond, I have tried it.

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Back to the Future — From Smart Cities to Smarter Planet

I always like to leave some time before writing about the World Smart City Congress in Barcelona to give myself a reality check. The main reason is that while you are with around 20,000 other engaged and excited people from around the globe, it is difficult not to suffer from group think.

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How Can Technology Help Refugees?

IDC's Louisa Barker talks about how technology can be used to help governments and humanitarian organisations around the world respond to refugee crises.

Building Tomorrow's European Governments Through a Disruptive Approach

overnments have never been in a storm like the one we’re in today, and national and local administrations need to reinvent themselves as a new era is about to start. In these unprecedented times, European governments are aiming to improve their ability to withstand long-term volatility and uncertainty, particularly through digital trust and operational resilience programmes.

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COP27: Could Data Transparency Strengthen Global Leadership?

COP27, held in Sharm El Sheikh, Egypt, in November 2022, began with this sobering opening statement from UN Secretary-General António Guterres. It set the mood for the two-week conference, which fell well short of meeting its targets. According to the Economist, “There is no way Earth can now avoid a temperature rise of more than 1.5°C. There is still hope that the overshoot may not be too big, and may be only temporary, but even these consoling possibilities are becoming ever less likely.”

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Contact Us

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Vice President Events

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About IDC

59 Years

1300 Analysts

110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit www.idc.com.

7:00	Running Club & Breakfast
8:30	Opening Remarks and Welcome Day 2
	Joe Dignan Associate Vice President, Government Insights, IDC UK
9:00	Building Cyber Resilience through Automation, Analytics, and Architecture
	In this session,we explore how Automation, Analytics and Architecture are shaping cyber resilience today. Hear how next gen principles of Discovery and Identification can be applied to your organization to increase your visibility across the network. Richard Meeus Director of Security Technology and Strategy, EMEA, Akamai
9:15	Reframing policy for cyberspace
	The polycrisis brought about the convergence of climate change, geopolitical instability, post-pandemic cost of living, large-scale involuntary migration, misinformation, and proliferation of illicit activities, all accelerated by digital disruption, are making traditional approaches to cybersecurity obsolete. Policies for the cyberspace must be adapted and redefined to effectively address the characteristics and complexities of the interconnected digital world. In this keynote session, you will hear about forward-looking policies that enable to: Improve understanding of the pervasive nature of the Cyberspace. Identify the strategic priorities in the cyber domain. Apply holistic approaches that go beyond protecting specific assets or networks, to secure ecosystems, such as critical infrastructures, and supply chains. Increase resilience, through the continuous adaptation to emerging threats and the establishment of coordination mechanisms - across governments, private sector organizations, academia, and civil society. Greta Nasi Associate Professor, Department of Social and Political Sciences, Bocconi University Massimiliano Claps Research Director, Government Insights, IDC EMEA
9:35	Flipchart Session: Smart Rivers
	Louisa Barker Senior Research Manager, Government Insights, IDC UK
9:45	Coffee & Networking; One-to-One Meeting
10:15 11:15	Plenary Roundtables (Parallel Sessions)
	RT 1: Inclusive Growth 10:15 - 11:15 Inclusive Growth Joe Dignan Head of Government Insights Europe, IDC Rick Robinson Chair, Birmingham Digital Partnership RT 2: Open innovation 10:15 - 11:15 Open innovation Will Watkins Head of Enterprise strategy at Red Hat Massimiliano Claps Research Director, Government Insights, IDC EMEA RT 3: Productizing government IT: where's the balance 10:15 - 11:15 Productizing government IT: where's the balance Louisa Barker Senior Research Manager, Government Insights, IDC UK Barry Lowry CIO, Irish Government RT 4: Cyber security: How do you identify and prioritize your main gaps 10:15 - 11:15 Cyber security: How do you identify and prioritize your main gaps Remi Letemple Senior Research Analyst, Government Insights Richard Meeus Director of security technology & strategy EMEA, Akamai Technologies
11:15	Change break
11:30	Generative AI: Governments as Regulators and Innovators
	Jarmo Eskelinen Executive Director, Data-Driven Innovation Initiative, University of Edinburgh
11:50	Metaverse: exploring the potential to bring cities and public services into virtual world(s)
	Cristina Bueti Counsellor, International Telecommunication Union
12:10	Digital Reskilling: Talents Recruitment, Retention and Succession Planning
	Andreia Collard IT Director, Government of Madeira
12:30	How Can Technology Be Leveraged to Improve the Lives of Refugees?
	Louisa Barker Senior Research Manager, Government Insights, IDC UK
12:45	Feedback Session and Closing
13:00	Lunch
14:00	Departure

Turning Data into Social Value: Impact, Scale, and Trust

Perfect storm

Key Topics

Purpose

Resilience

Imagination

Mastery

Ecosystems

Xchange Speakers

Agenda

Filter Topics

Registration & Networking lunch

IDC Greetings & Welcome