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The Choreography of Cs: Control, Choice, Compliance, Connectedness

Coverage: Europe

Becoming more adaptable, dynamic, and efficient

As financial services are looking for ways to become more adaptable, dynamic, and efficient, their partners' expectations are evolving. This increasingly ties IT decisions to business outcomes and forces partners to back up promises with tangible results. At the same time, the rapid evolution of ecosystems gives FSIs more choice and enables them to quickly change providers if they choose to.
The next level of ecosystem evolution will mean genuine customer centricity — not just as a loose mission statement, but as customer centricity by design. The customer will be the center of connected ecosystems, while its participants will enter a race for customer attention and to demonstrate value every day. What will it take to succeed in this new world of ecosystems? Possibly a lot more than what we have achieved in terms of digital transformation so far.
Why Attend?
IDC Financial Services Xchange is an IDC community event that connects senior IT, data and business professionals from several industries and countries. IDCs analysts together with our advisory board aim to create the best-in-class independent content agenda based on insights from their research and close collaboration with industry executives, and thought leaders. By joining the community you will get the future industry trends, actionable recommendations, hands-on experience from external speakers and last but not least - a chance to connect and network with your peers from the biggest European companies.


Filter Topics


Registration & Networking lunch


IDC Greetings & Welcome


Rebalancing the Choreography of Cs: Control, Choice, Compliance, Connectedness, and Cost leads to improved Competitiveness


The transformation journey that led the first Italian bank to become a Global Digital Leader


Flipchart Session: On the road to digital supremacy


Coffee & Networking; One-to-One Meeting


Embedded Finance and Ecosystems


Moving to a phygital model while excelling customer experience


Unlock the value of real-time payments - What's the missing ingredient?


Flipchart Session: Chasing value in big transformation initiatives


Coffee & Networking; One-to-One Meeting


Workshops (Parallel Sessions)


Networking and Refreshment Break; One-to-One Meetings​


Champagne Reception


Gala Dinner: Experience Xchange partner 10' min speech


After Dinner Drinks

Xchange Speakers

At our Xchange events you will hear from IDC analysts, the experts behind our research. They will help to expand your knowledge and discover new approaches to ensure you make smarter business decisions. In addition you will hear from guest keynote speakers and experienced professionals.

The agenda is continuously updated in the lead up to the event, so please check back for the upto date speaker list.

Rainer Karcher

Global Head of IT Sustainability, Allianz Technology

Thomas Zink

Research Director, Head of Financial Insights Europe, IDC

Nuzhat Jabinh

Consultant - Ethics in AI, Ethical Intelligence Associates

Silvio Fraternali

Executive Director, Intesa Sanpaolo

Daniel Szmukler

Director, Euro Banking Association (EBA)

Roberta Bigliani

Group VP, Head of Insights, IDC EMEA

George Briford

Research Director for Financial Insights, IDC

Davide Palanza

Research Manager, IDC Financial Insights

Pilar Fragalà

Chief Commercial Officer, CBI

Paolo Sironi

Global Research Leader, Banking and Finance | IBM Institute for Business Value | IBM Industry

Shanker Ramamurthy

Global Managing Partner Banking & Financial Markets, IBM Consulting

Amit Vats

Global Lead - Future value propositions and personalization, ING Business Banking

George Papp

Digital Transformation consultant in the Financial Industry

Tanja Tierie

COO, ING Italy

Sven Olaf Schmidt

Regional Head TF Operations Europe & Americas, Commerzbank, AG

Yuri Poletto

Partner at Italian Insurtech Association & Founder of Embedded Insurance Observatory


Strategic Xchange Partner

Advisory Board

We build each edition of the Xchange event by starting dialogue with industry leaders, which helps us to create the best independent content. Meet the Advisory Board Members for this year!


Landgoed Duin & Kruidberg
Duin en Kruidbergerweg 60

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Vice President Events

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About IDC

60 Years
1300 Analysts
110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit www.idc.com.