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Digital Experience Summit

Enhancing Technologies to Optimize Employee and Customer Experience

London, United Kingdom
Overview

In a continuously evolving digital landscape, IT leaders will be at the forefront of shaping the future of customer and employee experiences. The CIO Digital Experience Summit will bring together industry experts, thought leaders, and IT professionals to explore the intersection of technology, human-centric design, and business strategy.


Discussions will center around creating seamless and personalized experiences for both customers and employees. Speakers will emphasize the importance of leveraging emerging technologies such as AI, automation, and data analytics to drive innovation and efficiency in CX and EX initiatives.

Key topics will include designing user-friendly interfaces, harnessing data insights to anticipate customer needs, and implementing agile methodologies to adapt to changing market demands. Additionally, the event will highlight the significance of fostering a culture of inclusivity, diversity, and well-being in the workplace to enhance employee engagement and productivity.

Why Attend?

Discover how data-driven insights can revolutionize customer and employee experiences through personalization. Learn to leverage AI, machine learning, and omnichannel strategies for seamless, tailored journeys that anticipate individual needs.


Explore human-centric design principles that prioritize intuitive, accessible, and emotionally engaging interfaces for users. Gain insights into fostering an inclusive culture where diversity drives innovation, well-being, and productivity. This event will equip you with actionable strategies to create stronger engagement, satisfaction, and loyalty, ensuring long-term success for your organization.

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Contact Us

Hannah Dowie

Event Manager IDC UK

+442089877169

IDC, Foundry

IT executives rely on IDC and Foundry events for discovering new ideas, trends, and solutions that drive their technology strategies. Leveraging IDC’s deep market intelligence and advisory expertise, and Foundry’s rich media brands (CIO, Computerworld, InfoWorld) and relationships, IDC and Foundry produce powerful learning and networking experiences for IT decision makers around the world.