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IDC European Utilities Executive Summit 2020

The Race to the Future Utility – Run like there’s no Tomorrow

Malaga, March 16 - 17, 2020
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The Race to the Future Utility — Run Like There's No Tomorrow

In a stubborn pursuit to become energy-as-a-service providers or high-value service providers, utilities are chipping through thick rough to what really matters. That is, what matters to stakeholders, investors, employees, and customers — today and in the future. Energy-as-a-service providers aim to carve out a unique space for themselves, to capture the attention of their communities and future generations that, in time, will hopefully become customers and part of their workforce. This includes reimagining the corporate culture to embed ethical values that are important for GenZ.

Digital has transformed utilities and the industry as we knew it. Now, energy-as-a-service providers are pivoting away from digital for the sake of innovation to digital for the sake of business. There is a laser focus on applying digital technologies to address the future of work, customer engagement, intelligence, operations, and leadership. Companies will rearchitect for scale with an intelligent core, putting data at their center for comprehensive awareness, human decision-maker augmentation, and machine decision-making automation. The blurring of industries and boundaries will only continue, as energy-as-a-service companies enter spaces previously outside their traditional core — such as acquiring niche software and data start-ups — and ecosystems of partners are shaken up.


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Charlotte Thygesen Poulsen

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International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit