This IDC Insight presents a set of selection and evaluation criteria that should be considered when an enterprise is making an outsource or insource and offshore or nearshore decision. In this Insight, IDC presents a sourcing decision model that an enterprise can use to make the sourcing and location selection. Variables that enterprises should consider include:
Outsourcing and offshoring initiatives are complex and require the participation of cross-functional internal teams such as IT, global procurement, finance, legal, project management, audit, and risk and compliance. This IDC Insight is designed for IT initiative owners, vendor and sourcing management (VSM) staff, and senior managers who are directly involved in managing IT and business processes.
Cloud-based partners, Customer relationship management applications, Governance, risk and compliance infrastructure, IT operations and implementation, IT planning and design, IT strategy and governance, Leadership transformation, Outsourcing services, Procurement, Technology buyer, Vendor and sourcing management, WorkSource transformation