This IDC study describes IDC's Digital Transformation (DX) MaturityScape. It identifies the stages, dimensions, outcomes, and actions required for businesses to digitally transform their operations, organizations, products, and services. It also serves as a guide for business and technology executives to identify areas in need of improvement in support of digital transformation in five key areas:
The IDC DX MaturityScape describes the stages of maturity that a business must achieve in each of those five dimensions, each of which has also been developed as an IDC MaturityScape. This study:
"Digital technology has altered, and will continue to alter, the landscapes of business, education, entertainment, and government, and the pace of change and scale of change are accelerating at the individual, societal, and organizational levels," said Marc Strohlein and Fred Magee, adjunct research advisors with IDC's Research Network. "Businesses will have to cope with ongoing geopolitical, economic, and environmental disruptions. Digital transformation is one means of creating "antifragile" businesses that can weather, leverage, and actually thrive on such disruptions."
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Customer relationship management applications, Digital transformation strategies, Enterprise IT transformation, IT operations and implementation, Internet of things, Leadership transformation, Leading in 3D, Mobility, Networks, Private cloud services, Technology buyer, eCommerce