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Jun 2015 - IDC MaturityScape Benchmark - Doc # 256594

IDC MaturityScape Benchmark: Operating Model Digital Transformation in the United States, 2015

Authors: Suya Xiong, Robert Parker, Jill Feblowitz

This IDC study is designed for IT and business leaders and functional leaders as well as their teams who are responsible for the creation and delivery of business capabilities. This study presents the results of IDC's 2015 Operating Model Digital Transformation MaturityScape Benchmark Survey and should be viewed as a supplement to IDC MaturityScape: Operating Model Digital Transformation (IDC #255779, May 2015). Together, these two studies provide a comprehensive overview of IDC's operating model DX maturity model:

  • This study presents the results from quantitative research that enables organizations to assess their operating model DX maturity level against industry benchmarks.
  • IDC MaturityScape: Operating Model Digital Transformation (IDC #255779, May 2015) describes IDC's Operating Model DX MaturityScape framework, which identifies the stages, dimensions, outcomes, and actions required for companies to deliver impact and business outcomes. This study enables organizations to assess the five dimensions of operating model DX maturity:
  • Connected products/services
  • Connected assets
  • Connected processes
  • Decision making
  • Organizational structure

"If your organization identifies as a thriver and assesses with strong maturity in the dimensions, there is a tremendous opportunity to differentiate through a superior digital operating model, driving better revenue growth and lower costs," says Robert Parker, IDC Group Vice President and coauthor of this study. "The first action we recommend is to evaluate your balance across the dimensions. If even one dimension is considerably less mature than the others, we recommend that key constituents within the organization and at key suppliers and channel partners discuss the best ways to exploit the advanced operating model and put the most promising ideas into action as quickly as possible," says Jill Feblowitz, IDC Vice President, Utilities and Oil and Gas, and coauthor of this study.

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