This IDC study provides an assessment of the capabilities and business strategies of 12 vendors in the worldwide UC&C market for 2015.
"Organizations have a variety of deployment options to choose from today, but also the challenge of figuring out which offering is most appropriate for them," according to Rich Costello, IDC senior research analyst, Unified Communications/Enterprise Communications Infrastructure. "UC&C deployment options such as on-premises, managed, hosted, cloud, and hybrid delivery are changing traditional business models. This IDC MarketScape can be helpful to organizations that are considering a move to a new UC&C solution, including new deployment options."
Alcatel-Lucent, IBM, Huawei Technologies Co., Ltd., Cisco Systems, Inc., ShoreTel, Inc., Toshiba Corporation, Mitel Networks Corporation, NEC Corporation, Avaya Inc., Microsoft Corporation, Interactive Intelligence Group, Inc.
Collaborative applications, Content management, Customer relationship management applications, Enterprise applications, Outsourcing services, Technology buyer, Unified communications and collaboration, Vendor and sourcing management, VoIP, iPad