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Nov 2015 - IDC MaturityScape - Doc # 259398

IDC MaturityScape: Leadership Digital Transformation in Government 1.0

Author: Alan Webber Research Director, Digital Strategy & Customer Experience
Abstract

This IDC study aims to assist and support government leaders and managers in assessing the current state of their leadership in undertaking digital transformation efforts in a government agency and serves as a guide for leaders to identify areas in need of improvement in five areas:

  • Ecosystem Awareness and Insight
  • Business/Program Model Innovation
  • Organizational and Cultural Disruption
  • Agile Planning and Governance
  • Financial and Economic Understanding

"Leadership digital transformation in government requires a unique set of skills and abilities that are not necessarily found in most traditional government executives," says Alan Webber, research director, IDC Government Insights. "Leading a digital transformation effort in an organization like government that is naturally risk averse and change averse and that lacks the common drivers for organizational change such as competition and a profit motive is probably one of the most difficult leadership efforts anyone can be asked to do. Therefore, the ability to create a vision for an agency or a program that employs digital technologies to transform how services are delivered to citizens, to build a network both inside and outside of government to support that vision, and to be able to successfully lead the organization to manifest that vision is mandate of the new government leader."

Coverage
Subscriptions Covered

IDC Government Insights: United States Digital Government Innovation and Transformation (DGIT) Strategies , IDC Government Insights: United States Government Digital Transformation Strategies

Regions Covered

United States

Topics Covered

Governance, risk and compliance infrastructure, IT operations and implementation, IT planning and design, eCommerce

Vertical Markets

Government

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