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Nov 2015 - Industry Development and Models - Doc # 259965

Creating a DX-Enabled Workforce: Managing, Attracting, and Retaining Business Analysts and Project Managers

Authors: Eric Bloom, Cushing Anderson, Erik Berggren

This IDC study, written for senior IT and HR executives, discusses the skills and experience needed by IT business analysts (BA) and project managers (PM) to lead digital transformation (DX) projects. It discusses DX and the parallels to its generational predecessor "process reengineering" as it relates to today's BA and PM roles within IT. It explores the traditional role of BAs and PMs, how their role was expanded by cloud computing, and how it has further evolved due to the advent of DX. It provides a future look at how DX will expand the "war on talent" as it relates to BAs and PMs capable of driving these types of projects. In conclusion, it provides guidance on what can be done now and in the near future to attain and retain the talent needed to help assure success in an organization's DX initiatives.

"Digital transformation will continue to build momentum as a leading business strategy for growth, cost reduction, widened product lines, and competitive advantage," says Eric Bloom, adjunct analyst with IDC's Research Network. "Businesses will need to continually increase the skill sets of their BAs and PMs to meet the challenges and complexities that DX demands."

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