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Dec 2016 - Market Forecast - Doc # AP41994416

Asia/Pacific (Excluding Japan) Digital Transformation Professional Services 2016-2020 Forecast

Authors: Cathy Huang, Sherrel Roche
Abstract

This IDC study examines the market for digital transformation professional services, which is forecast to grow rapidly at a CAGR of 21.9%, reaching US$16.5 billion by 2020.

"Despite of the spending growth in digital transformation professional services market levelling off, this market is continuing to grow in the region," says Sherrel Roche, senior market analyst, APEJ Business and IT Services Research. "While the challenges around changing business processes, organizational structure, and people's behavior still exist, end users are increasingly adopting DX services to provide better customer experience by leveraging the abundance of available data and digital commerce solutions, combining physical and digital channels, and investing in the automation and transformation of processes, to mention a few."

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