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Apr 2017 - IDC Presentation - Doc # AP42387017

Where Is the Digital Opportunity? — IT/ITeS

Authors: Sahaj Kumar, Shalil Gupta
On-line Presentation

The Indian technology landscape is witnessing an era of digital transformation (DX), driven by digitization and process automation. To be competitive in today's world, enterprises need business agility to respond to the changing market dynamics and are investing in technology solutions that can drive differentiation. Organizations today are demanding enhanced customer experience, enhanced process transparency, and faster delivery of services/products to customers. This IDC Presentation covers in detail what DX is as well as provides market size for digital in India, IT/ITes (where in the digital opportunity), digital spending patterns (traditional versus digital), and by technology (hardware, software, and services) of IT/ITeS organizations. The presentation explains how the change in business dynamics with the rise of digital technologies has left the Indian IT industry on the back foot; shows what is next and the way forward for the IT/ITeS industry; cites the priorities that are driving digital investments in the IT/ITeS sector; and features digital case studies.