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Apr 2017 - Market Analysis Perspective - Doc # AP42399417

Market Analysis Perspective: Asia/Pacific (Excluding Japan) Datacenter Support-Focused Hardware Support and Deployment Services, 2017

Author: Linus Lai Associate Vice President
On-line Presentation
Abstract

This IDC Market Analysis Perspective provides a perspective on hardware support and deployment services, specifically in the context of datacenter support. The presentation details how advances in software and services that drive forward "intelligent support" through cognitive enablement, automation, and increased software-defined control will be key differentiators for buyers of datacenter solutions. The report concludes with specific advice to technology providers on how they can leverage the market changes and shifts in customer requirements to establish a competitive differentiation.

Coverage