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May 2017 - IDC Perspective - Doc # AP42512117

BSD City Case Study

Authors: Shreyashi Pal, Gerald Wang

This IDC Government Insights report outlines the implementation of Bumi Serpong Damai (BSD) Smart City, a privately developed and planned Indonesian city in Tangerang District of Greater Jakarta. The town is implemented and managed by the holding company BSD PT, which is owned by Sinar Mas Land, a subsidiary of the Sinar Mas Group, a large industrial conglomerate in Indonesia. IDC Government Insights studied BSD City's journey (both current and future plans) toward becoming a Smart City — the Smart City elements incorporated and the initiatives taken including the ones which has ICT backbone supporting them (including security measures).

Sinar Mas Land has approached companies to be part of the Digital Hub by enabling strategic partnerships with its key partners. Mobile technology is used to create various apps such as OneSmile apps for BSD City residents and soon, it will be integrated and utilized by Digital Hub tenants as well. Similarly, cloud technology is also expected to provide various integrated solutions such as integrated facility management solution. One-stop gateway application, Smart Water, and security solutions are the primary focus of the core business aspect of BSD City.

The report outlines IDC's proprietary Smart City 3rd Platform model, discusses the IT investment opportunities for the city, and provides recommendations by delineating gaps or areas of improvement.

"The city needs to develop a broad range of cybersecurity solutions to withstand attacks from any outside systems as with DNS system. Developers need to build a predictive and cognitive/AI to manage crime reduction and embed safety goals in various facets of the city functions such as health education, social service, and so forth," says Gerald Wang, head of Asia/Pacific Government and Education Insights.

"BSD executives start exploring the combination of 3rd Platform technologies and IoT, which will increase the data to be used in real-time operations such as city operation monitoring and response, service management, process optimization, and strategic planning simulation," says Shreyashi Pal, market analyst, Asia/Pacific Government and Education Insights.

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