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May 2017 - IDC Presentation - Doc # AP42525717

2H16 Country Report on IT Services — Australia

Author: Lydie Virollet
On-line Presentation


This IDC Presentation provides a detailed analysis of the market and competitive landscape in IT services in Australia from July to December 2016 (2H16). It covers the market size movements and growth trends in each of the macromarkets (i.e., project oriented, outsourcing, and support and training services) as well as the key industries such as finance, manufacturing and resources, public sector, distribution and services, and infrastructure. The report also provides a market and vendor analysis of 3rd Platform technologies as the key market drivers. The competitive analysis section includes key strategies and activities of large global and local IT services providers in the market.

The data and insights within this presentation are a part of the "Asia/Pacific Semiannual Services Tracker" research, which covers 14 foundation markets across 14 Asia/Pacific countries.

In the second half of 2016, the Australian IT services market caught up steadily. Major services providers have removed their silos within their businesses and integrated their consulting teams within other practices. Moreover, they often had a "digital" team sitting across their whole portfolio.

Digital is the theme of all vendors in this cycle as they all have gone through their own transformation and are now trying to embark on their customers' journeys. To do so, they have created teams with non-IT/business skills.

In addition to the traditional challenges of risk and regulatory compliance, digital transformation and the use of 3rd Platform technologies are exerting even more pressure on organisations across all industries to develop and execute a new generation of security measures.