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May 2017 - IDC Presentation - Doc # AP42525917

2H16 Country Report on IT Services — India

Author: Jaimadhav Senapati
On-line Presentation

This IDC Presentation provides a detailed analysis of the market and competitive landscape in IT services in India from July to December 2016 (2H16). It covers the market size movements and growth trends in each of the macromarkets (i.e., project oriented, outsourcing, and support and training services) as well as the key industries such as finance, manufacturing and resources, public sector, distribution and services, and infrastructure. The report also provides a market and vendor analysis of 3rd Platform technologies as the key market drivers. The competitive analysis section includes key strategies and activities of large global and local IT services providers in the market.

The data and insights within this presentation are a part of the "Asia/Pacific Semiannual Services Tracker" research, which covers 14 foundation markets across 14 Asia/Pacific countries.

The Indian IT services market has maintained its growth momentum in 2H16, with a growing demand for digitization arising from both the private and public sectors. Moreover, factors such as improved ease of doing business, moderate inflation, and wage hikes in the country have given an additional thrust for growth.

The BFSI and government sectors continued to grow at a faster rate in terms of IT adoption. With the demonetization move, the government has been pushing toward a cashless economy. Newer entrants such as payments banks and small finance banks are expected to open in 2017, thus creating an opportunity for service providers to leverage.

The government has big plans to invest in technology with its "Digital India" campaign. With the internet penetration still low, the government has fast-tracked the laying of optical fiber cable for broadband connectivity.

Hosting services and custom application development continued to be in high demand. Enterprise spending on security services will continue to increase as data security has become a major concern across sectors.