TECH BUYER Jun 2021 - Tech Buyer Presentation - Doc # AP42687918

Australia Banking Sector Landscape 2021 — Building Digital Resiliency

By: Neha Ralhan

On-line Presentation


This IDC Presentation explores the Australia banking landscape in 2021 with a focus on the sectors' resilience, drawing on results from the Australia IT Services Ecosystem Study, 20202021.

The key areas examined in the report include:

  • 2021 Australia financial services drivers and trends
  • Australia cloud, applications, and security and compliance case studies
  • ICT spend in Australia's banking sector
  • ICT investment areas and examples of digital programmes
  • IDC strategic guidance for organisations
  • Financial services and corporate banking 2021 predictions for Asia/Pacific

"Australia banks have widely used the COVID-19 pandemic to address their modernisation agenda and make strides towards their larger, multiyear digital programmes of work. It is important for organisations to solidify their progress in business recovery by continuing to invest in key areas, including cloud migration, artificial intelligence (AI), and security. This cementing of progress also allows forward-looking organisations to add customer value with more humanistic, sensitive, and hyperpersonalised services," says Neha Ralhan, research manager, Australia and New Zealand.


  • 27 slides

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