By using this site, you agree to the IDC Privacy Policy

Nov 2017 - IDC Perspective - Doc # AP42740017

IDC Perspective: The Future of Commerce

Authors: Lawrence Cheok, Daniel-Zoe Jimenez

Abstract

IDC defines the Future of Commerce as the application of 3rd Platform technologies and innovation accelerators (IAs) such as Big Data, IoT, AR/VR to fundamentally change the way commerce is done between individuals, organizations, and things, and deliver outcome-based products and/or services through business model innovation. Today, we can already observe the disruptive impacts of digitally enabled business models across industries, and we expect these to intensify and extend over time.

This report looks at the Future of Commerce by examining its evolutions following three chronological stages — the past, the present, and the future. Through these stages, we examine the following questions:

  • How have business models and their value propositions evolved, and will evolve, from the previous stage?
  • How have consumer life activities and experiences been, and will continue to be, transformed by business model innovation?
  • How should organizations innovate their business models in the Future of Commerce?

Leading organizations today continue to innovate new business models by leveraging 3rd Platform technologies and IAs to deliver information-based products and services. In so doing, lagging organizations must close widening gaps and create competitive pressures or risk irrelevancy.

Coverage

Referencing Documents

Related Links