"In their current state, established enterprises are making uneven progress in digital transformation. Many find themselves challenged by the new set of competitive market forces and digital innovations that are disrupting and digitalizing the same marketplaces where they have so successfully competed in the past," says Michael Versace, research director at IDC. "This requires an even higher degree of management oversight and measurement to ensure that successful DX outcomes are achieved on time and on budget."
"Although many organizations have already embarked on their DX journeys, many of them are stuck and are failing to realize the value from their technology investments. Traditional metrics are not enough today. In the digital marketplace, organizations need a blend of traditional and new metrics applied to digital investments to track their progress and performance on their DX journeys," says Daniel-Zoe Jimenez, research director, Digital Transformation Practice Lead at IDC Asia/Pacific.