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Dec 2017 - Taxonomy - Doc # AP43080017

IDC's Worldwide Digital Transformation Use Case Taxonomy, 2017: Hospitality

By: Jaideep Thyagarajan


This IDC hospitality digital transformation (DX) use case taxonomy describes the most prominent use cases for DX in the hospitality industry. The use cases detailed in this document are the most prominent use cases, among many, that hospitality partners will use to embrace DX and leverage 3rd Platform technologies, the culture of innovation, and continuous transformation that DX presents. The tables in this document illustrate the hierarchical nature of IDC's use case taxonomy, making up the digital mission of that industry and then the strategic priorities that support that mission, the programs that will be initiated to satisfy the priorities, and the DX use cases that we expect to see hospitality partners initiate.



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