TECH SUPPLIER Jan 2020 - Market Share - Doc # AP43415818

Asia/Pacific (Excluding Japan) Cloud IT System and Service Management Software Market Shares, 2018: Hybrid and Multicloud All the Way

By: Shahnawas LatiffSenior Market Analyst, Daphne ChungResearch Director, Services, IDC Asia/Pacific


"IDC estimates that the APEJ cloud system and service management software market will continue to grow in the near future as enterprises will look for multicloud, private and public cloud and hybrid architecture," states Shahnawas Latiff, associate manager, IDC APEJ Software Research.

Latiff further adds, "Enterprises taking the cloud plunge are looking to leverage a few primary needs, such as automation and self-provisioning of the workflow and job schedule and application performance and capacity optimization, by adopting a cloud system and service management software in the region. Support functions for these needs include analytics and monitoring tools, artificial intelligence/machine learning (AI/ML) cloud optimization, and cost control, which will address the next level of use cases by many organizations."



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