IDC defines the Future of Work as the application of new talent management practices along with 3rd Platform technologies and innovation accelerators (IAs), such as AR/VR, artificial intelligence, and internet of things (IoT), to fundamentally change the concept of work and how it is done. It is a holistic strategy that aims to leverage digital technologies, attitudes, and behaviors to reinvent the way businesses engage with their employees, partners, and customers to drive higher efficiencies and deliver superior experiences (than just products or services) that result in sustained competitive advantage.
Several leading digital organizations are already utilizing one or many of the Future of Work framework levers to stay ahead of the curve. There is evidence that these practices lead to a market-leading performance.
In this report, we present the IDC Future of Work framework that is pivoted on two critical elements for the success of future enterprise: talent and 3rd Platform technologies. We also present IDC's point of view on Future of Work and what it entails. We also provide explanations across the three key dimensions of workspace, work culture, and workforce. Some of the key questions answered include:
- How can organizations future-proof their organizations for the digitalized era?
- What are the key building blocks for the enterprise of the future across the three dimensions of workplace, workforce, and work culture?
- What are IDC recommendations for creating a road map for the future of work transformation?
"The Future of Work is about not just automation and technology upgrades but also a holistic strategy that aims to leverage digital technologies, attitudes, and behaviors to reinvent the way businesses engage with their employees, partners, and customers to drive higher efficiencies and deliver superior experiences (than just products or services) that result in sustained competitive advantage," says Avinav Trigunait, associate research director and lead of AP Future of Work Practice, IDC Asia/Pacific.
Augmented and virtual reality, Cognitive/artificial intelligence, Digital transformation, Enterprise mobility, Internet of things, Networking and connectivity devices, Public cloud services, Technology buyer