This IDC Perspective provides an overview of the evolution of robotic process automation (RPA) in India and how the enterprises are in the early stages of adoption despite hindrances that are blocking RPA's full deployment. It also highlights drivers, inhibitors, and advice for technology buyers in India looking to leverage the technology to drive greater efficiencies.
"Intelligent automation should see widespread adoption in the coming years, with the impact of digital transformation on industries across geographies. Enterprises are in the process of looking at RPA beyond achieving operational efficiencies alone and at AI-powered automation, for making real-time business decisions," says Arjun Vishwanathan, associate director, Consulting.
"Organizations in India are currently at evaluation stages and are adopting RPA to replace manual processes alone. Enterprises need to look toward cognitive capabilities as part of enhanced RPA that provide wider scope of application. The logical advanced level is cognitive RPA," adds Rishu Sharma, associate research manager, Cloud and IoT.