Health Industry: APEJ Situation Analysis
Analyzing the Asia/Pacific (excluding Japan), or APEJ, healthcare context is essential while we picturize the regional implications of the Worldwide Healthcare Industry 2019 FutureScape.
- Challenges and opportunities. Healthcare organizations in APEJ have a great opportunity in front of them, one that is augmented by the existence of regional challenges and the power of 3rd Platform technologies to effectively tackle them. The digitalization of the healthcare industry is yet to mature in the region in comparison with other industries such as banking and retail. Except for a few countries such as Singapore, South Korea, and Australia, the extent of awareness and technological penetration is minimal in the region. Initial effort should be to create extensive awareness about the emerging technologies and how they should be adopted to be ready for the digital disruption. The IDC FutureScape for the health industry is a strategizing tool for healthcare organizations in the region to be future-ready.
- Hungry for accessibility and affordability. The foremost aim of digitalization must be to enhance the experience of the patients, the ultimate beneficiary of the technology. APEJ is currently home to over half of the world's population above the age of 60. With the increase in life expectancy, a tectonic shift from infectious diseases to non-communicable diseases is happening. All these, along with acute shortage of healthcare practitioners (HCPs) such as specialist doctors and nurses make the challenge more tough. Patients are hungry for a convenient healthcare system that is accessible, affordable, and reliable. Many healthcare organizations in the region across the countries, with variance, are realizing the potential of adopting digital transformation to tackle these tough challenges.
- Government drive as catalyst.Digital patient data is a prerequisite to accelerating digital adoption. The respective regional government forces must act as major catalyst. Although countries such as Singapore have made it mandatory for the hospitals to upload digital data to the National Electronic Health Record (NEHR), for other countries, full-fledged EHR will take a longer time depending upon the population, infrastructure, and government policies.
- Increased spending capacity. The growing middle class in APEJ has an expanding ability to spend and demand for accessible and affordable care delivery. They are looking for virtual consulting, faster turnaround time in hospitals, medications without the fear of counterfeit drugs, and outcome-based treatments. There is also a desired shift from "sick care" to "health care," through harnessing the power of remote patient monitoring (RPM) and Internet of Things. IDC FutureScape helps organizations strategize in the ecosystem to prepare to merge with the regional trend.
- Frugal technology as first step. Unlike other geographies, one major obstacle APEJ healthcare organizations face is the uncontrollable number of patients, mainly in public sector hospitals, and to a greater extent, in private sector ones. The practical solution to this chaos in APEJ is to encourage patients to keep away from hospitals by pushing routine medical checks and medical services from the hospital to the home environment by adopting remote consulting, harnessing the power of technology. Again, while adopting the technology, majority of the hospitals have to resort to frugal technological tools to make them addressable for the masses.
- Strong personal data protection regime.In the wake of Europe's GDPR implementation and with the growing adoption of digital tools in the healthcare system, APEJ governments are more sensitive and giving priority to the protection of patient data. In Singapore, Personal Data Protection Act (PDPA) establishes a strong data protection law covering the collection, use, disclosure, and care of personal data. Similarly, Privacy Amendment Act 2017 in Australia includes an obligation to notify individuals whose personal information is involved in a data breach.
- IDC helps see ahead. The ultimate aim of healthcare providers should be to get equipped to provide patients what they want, before they even know they want it. To attain this capability, providers must see ahead, because seeing ahead is getting ahead. IDC FutureScape helps providers see ahead.
IDC Health Insights: Asia/Pacific Healthcare Digital Transformation Strategies , IDC Health Insights: Life Science R&D Strategy and Technology , IDC Health Insights: Value-Based Healthcare IT Transformation Strategies