This IDC report discusses the power of emerging technologies in enhancing the patient experience in the healthcare care delivery system. This report is built on a platform of innovation accelerators and anchors its approach on IDC Digital Transformation Use Cases Taxonomy, 2019: Value-Based Health (IDC #US44302019, June 2019). Report concludes with specific use cases and case examples leading to enhanced patient experience.
"As the healthcare market is becoming increasingly competitive, organizations must aim to bring-in the edge of differentiation through patient experience. Patient experience of the future will get defined by the extent of personalization, affordability, and convenience, harnessing the power of emerging technologies. This digital patient experience will be the game changer for care providers in gaining advantage over the competition," says Manoj Vallikkat, research manager, IDC Asia/Pacific Healthcare Insights.
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