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TECH SUPPLIER Dec 2018 - Market Forecast - Doc # AP44370018

New Zealand IT Services 2018–2023 Forecast and Analysis

By: Chayse GortonMarket Analyst, IT Services, Richard Xu, Anastasia AntonovaMarket Analyst, Doug Casement, Louise FrancisResearch Director, IDC New Zealand


This IDC market forecast is part of IDC New Zealand's ICT research programme. The analysis is based on data gathered from a range of sources, including comprehensive supply-side interviews, demand-side surveys, and IDC's IT services tracker. Key information has been extracted from reports, including IDC New Zealand's 3rd Platform heatmap series and New Zealand country reports on IT services. This information has been summarised and included throughout this market forecast to help explain the analysis.

The report provides an overview of the New Zealand IT services forecast from 2018 to 2023. Each IT services primary market is examined in detail; these include the project-oriented, managed services, and support services markets. Each primary market is also broken down and analysed at a subfoundation market level. The report provides and overview of the New Zealand economic situation and dives into the leading drivers and inhibitors present in the New Zealand IT services market including DX, growing cloud adoption, 5G adoption, IT talent skills shortages, and pricing pressures.

To ensure that IT services vendors reap the benefits of a growing market, Chayse Gorton Market, IT services and blockchain, IDC Asia/Pacific, says "Technology suppliers must enable organisations to execute on their enterprisewide digital strategy." As New Zealand organisations are facilitating DX using 3rd Platform technologies, there is no shortage of opportunities in the IT services market. Gorton adds, "End users will look to IT service providers to consult on next-generation technologies and seek assistance in using these technologies to create new offerings, new business models, and new relationships."



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