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TECH BUYER Jan 2019 - IDC Perspective - Doc # AP44590518

The Future of Work and Enterprise Mobility 2.0

By: Avinav TrigunaitResearch Director, Deepan PathyResearch Manager

Abstract

The rapid pace of technology evolution and increased focus on digital transformation is speeding up the implementation of 3rd Platform and innovation accelerator (IA) technologies. The advent of artificial intelligence (AI) and augmented/virtual reality (AR/VR) in the workspace demands comprehensive and innovative enterprise mobility solutions. As enterprises adapt to this technology shift, they need to be conscious about two crucial factors while implementing a mobility strategy: adopt a mobile-first approach to keep employees and customers engage, and focus on driving business outcomes, such as improving employee productivity, gaining competitive advantage, and enhancing the user experience via mobility solutions for customers, partners,and employees alike. This IDC Perspective aims to provide a comprehensive overview of the Asia/Pacific (excluding Japan) (APEJ) enterprise mobility landscape, including spending on mobility solutions and mobility strategy initiatives by enterprises that can help enable emerging technologies shape the Workspace of the future. This report also offers suggestions and tactical guidance to technology buyers on how to capitalize on the opportunities provided by enterprise mobility.

"Favorable government policies for mobile payments and citizen services and digital transformation focus for enterprises with a mobile-first approach are propelling overall investments in mobile technologies and ecosystem development," says Avinav Trigunait, research director for Future of Work, IDC Asia/Pacific. "In line with these, trends and investments in 5G and unified endpoint management will drive the overall mobility spending for APEJ region to achieve a five-year compound annual growth rate (CAGR) of 3.7%, much higher than the worldwide mobility spending CAGR of 2.8% during the forecast period of 2017–2022," he adds.


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