TECH SUPPLIER Jul 2019 - IDC Survey Spotlight - Doc # AP44706519
What Are the Key Value Propositions Enterprises Expect from Their Application Service Providers?
This IDC Survey Spotlight leverages data from IDC's 2019 Enterprise IT and Business Services Sourcing Survey and identifies the top value propositions enterprises believe they gain from their application service providers.
"It is interesting to note that automation and cognitive capabilities in isolation are not key value propositions for enterprise buyers to gravitate toward application management and hosting providers. Embedding these capabilities in their service delivery has helped enterprises gain better cost efficiency and application performance, creating future opportunities for services growth," says Rijo George Thomas, senior market analyst, IDC Asia/Pacific Services and Cloud Research Group.