TECH SUPPLIER Jan 2020 - IDC Survey - Doc # AP45226520

Robotic Process Automation in Indonesia: Adoption, Challenges, and Prospects

By: Sandeep SharmaResearch Manager, APeJ – Software

On-line Presentation


This IDC Presentation includes data from IDC's 2019 Asia/Pacific (Excluding Japan) Enterprise Business and IT Services End-User Survey. A total of 80 organizations based in Indonesia were covered, serving as the research sample for the insights presented in this document. The key objectives of the study were to assess the following:

  • Business priorities and corresponding functions that would act as primary levers for digital transformation for Indonesia-based organizations
  • Current stage of the robotic process automation (RPA) adoption journey of Indonesian organizations and key challenges faced in such projects
  • Expectations of organizations with regards to RPA solutions and vendor capabilities


  • 20 slides

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