TECH SUPPLIER Aug 2020 - Market Presentation - Doc # AP45227620

Impact of COVID-19 and Future of Trust on Australia and New Zealand Managed Security Services

By: Emily LynchAssociate Market Analyst

On-line Presentation


This IDC Market Presentation discusses the effects of COVID-19 and future of trust on Australia/New Zealand (ANZ) managed security services. Through the lens of the COVID-19 pandemic and IDC's thought leadership on digital trust, this presentation:

  • Provides stepping stones to build actualised trust and engender trust through business ecosystems
  • Identifies COVID-19's short- and long-term impacts on security investment and digital trust trends in ANZ
  • Discusses ANZ security services spending forecast and managed security trends emerging through COVID-19
  • Evaluates ANZ managed security SP performance, mindshare, and satisfaction rates before and after COVID-19
  • Provides guidance and recommendations to providers on where customers are placing value in the COVID-19 era

This market presentation draws from results from IDC's 2020 Asia/Pacific Enterprise IT and Business Services Sourcing Survey the bi-weekly COVID-19 Impact on IT Spending Surveys, and the ANZ IT Services Tracker Forecast for 2H19.


  • 23 slides

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