TECH BUYER Feb 2020 - IDC MarketScape - Doc # AP45547820

IDC MarketScape: Asia/Pacific Managed Security Services 2020 Vendor Assessment


Cathy Huang
, James Sivalingam

The IDC MarketScape: Asia/Pacific Managed Security Services 2020 Vendor Assessment study evaluates 19 vendors providing managed security services within Asia/Pacific. Participating vendors were assessed against 29 different market determining criteria, which include breadth of service offerings, portfolio benefit, services delivery model, market execution, cost management, customer satisfaction, and business performance. IDC conducted a series of interviews and multipoint assessments with vendors and their clients, to comprehensively capture the differentiating factors, strengths, and challenges of each vendor. Following comprehensive and exhaustive analysis, the results were deliberated with IDC's internal panel of expert analysts, resulting in a positioning within the IDC MarketScape figure.

"The top managed security SPs not only have excellent technical expertise and threat life-cycle management capabilities, but also have vast experiences in cyber risk strategy and services. To build effective cyber risk strategies, a managed security SP has to align with business goals, which requires deep industry expertise and capability to develop industry-specific threat models that go beyond conventional infrastructure layer monitoring," says Cathy Huang, associate research director, IDC Asia/Pacific Services and Security.

"The threat landscape continues to evolve at a breakneck speed, and security providers have to consistently be one to two steps ahead of the bad actors. The situation is made more challenging in a rapidly digitalizing region such as Asia/Pacific, where organizations have varying levels of maturity across different countries and verticals. However, the study has found that all the major security vendors servicing the region are more than prepared for the challenges for the time being. In addition to robust capabilities, technologies, and bandwidth to mitigate the prevailing risk factors, security services providers should position themselves as strategic partners to their respective clients and help them achieve security by design to deliver true value to the customer in the region," says James Sivalingam, research manager, IDC Asia/Pacific Services and Security.



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