TECH SUPPLIER Oct 2020 - IDC Survey - Doc # AP45887720

Update: COVID-19 Impact on Australia and New Zealand ICT Spending Intent and Prioritisation, September 2020

By: Louise FrancisCountry Manager, IDC New Zealand

On-line Presentation


This IDC Survey is the second of a series of reports on the Australia/New Zealand (A/NZ) results of IDC's Worldwide COVID-19 Impact Survey, Wave 9 and 10 in August 2020, involving organisations across 24 countries, including 101 respondents from ANZ. This report updates the ANZ IT buyers' reaction to the COVID-19 pandemic and how the situation is influencing ICT budgets as of August 19, 2020 (Wave 10 results). Key areas of focus are:

  • The prioritisation of technology investment areas as ANZ businesses move from crisis mode to recovery and growth.
  • The stage that businesses are at in the journey to recovery and technologies that will experience the greatest investment.
  • A breakdown of increasing versus decreasing budgets across hardware, software, services, telecommunication, 3rd Platform technologies, and innovation accelerators.
  • How organisations are changing technology spending approach from crisis response versus adaptation, acceleration, and core IT.
  • The criticality of business operations and business automation technology depending on the recovery stage of ANZ organisations.
  • The changing face of the workplace models and metrics associated with a portion of the workforce shifting to a primarily working from home model.
  • Technologies organisations are investing in to enable technology parity for all members of the workforce.
  • The role of SD-WAN in ANZ organisations, including investment plans, drivers, and deployment models.


  • 29 slides

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