TECH SUPPLIER Jun 2021 - Market Share - Doc # AP46320321

Asia/Pacific (Excluding Japan) Business Consulting Services Market Shares, 2020: IDC's Top 10 Vendors

By: Rijo George ThomasResearch Manager, Linus LaiVice President

Abstract

This IDC study provides a review of the top 10 business consulting service vendors in APEJ for 2020 as ranked in IDC's 2H20 APEJ IT and Business Services Tracker.

"The Asia/Pacific region was the first to be impacted by the disruption from the COVID-19 pandemic. As a result, many enterprises tried to reserve cash and stay resilient, causing consulting projects to be kept on hold or delayed. However, as many markets in APEJ showed signs of recovery in the second half of 2020, enterprises had to accelerate years' worth of DX to compete in the new normal. Enterprises turned to the expertise of business consulting services to transform several strategic business functions, including customer services, back-office operations, workforce engagement, sustainable operations, and so on," says Rijo Thomas, research manager, IDC Asia/Pacific Software and Services Research Group.


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