Abstract

This IDC Perspective profiles four initiatives of artificial intelligence (AI) adoption undertaken by financial services institutions (FSIs) in the Asia/Pacific region, focusing on the emblematic use cases and the latest trends in the past 12 months. These updates have shown the benefits of AI adoption from laying out strong foundations of data management, improving the in-house capabilities of AI management, shifting the focus to industrializing processes, and deploying AI solutions throughout the enterprise.

"Many of the players that are leading in the AI journey are now starting to see the benefits and are doubling down on AI, deepening and expanding their initiatives across the enterprise. FSIs need to keep their AI initiatives aligned with their business objectives and as a part of a larger transformation of the organization with the related investments, such as cloud and big data solutions that need to work in tandem, to scale up AI and justify the ROI more effectively," says Xiao Liu, research manager, IDC Financial Insights Asia/Pacific.

Coverage