TECH SUPPLIER Dec 2020 - IDC Survey Spotlight - Doc # AP46991620

What Are the Challenges of Working Remotely That Will Encourage Employees to Return to the Office?

By: Kenneth Ken Ru ThamSenior Market Analyst


This IDC Survey Spotlight highlights the challenges that office workers experience in working remotely because of the 2020 COVID-19 pandemic, based on IDC's 2020 Generational Print Survey. The survey examines the behavioral and attitude differences between generations (i.e., baby boomers, Gen X, Gen Y, and Gen Z), their adaptive methods to remote working, and changes to their printing behavior (in terms of print volume, types of printed documents, and printing reasons). Organizations must transform their workspaces to cater to the next normal caused by the COVID-19 crisis while employing the right technology mix addressing a multigenerational workforce's unique needs.


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