This IDC Perspective provides a foretaste of IDC use case reports and shows how India organizations incorporate artificial intelligence (AI) to perform various business operations. Organizations in India have started adopting AI/machine learning (ML) solutions with a wide range of objectives, spanning from fraud detection and investigation to diagnosis, treatment, and IT automation, among others.
"Enterprises across industries are using AI technologies to move forward. Most organizations in India have started using AI in combination with Internet of Things (IoT) and cloud to solve a market need. The COVID-19 pandemic acts as an accelerator in the increased adoption of AI among India enterprises," says Swapnil Shende, senior market analyst for AI, IDC India.