TECH SUPPLIER Feb 2022 - IDC Survey - Doc # AP47368121

New Zealand IT Services Ecosystem Survey, 2021: Business Landscape, IT Services Workloads, and Contract Changes


Emily Lynch,
Louise Francis
On-line Presentation


This IDC Survey discusses the New Zealand results from IDC's2021 Australia and New Zealand IT Services Ecosystem Survey, conducted in September and October of the same year. This study provides an in-depth analysis of the business landscape impacting technology decision making in New Zealand and organisations' plans for IT services workload migration, contract changes, and technology investment plans in 2021. Topics and themes covered in this study include:

  • An analysis of the business landscape and CEO priorities and attitudes to digital shaping migration from in-house to third-party IT services providers and increased investments in specific IT services
  • The impact of the skills shortages on digital transformation deployments and areas where skills shortages are critical
  • The migration to third-party services and the impact on budgets between 2020 and 2021
  • A breakdown of investment intent for multiple IT services, including datacentre services, remote/virtual workspace services, systems and cloud Integration, networking services, analytics services, cloud computing services, mobile device management services, cybersecurity management services, application modernisation and digital transformation services


  • 38 slides

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