TECH SUPPLIER Jun 2021 - IDC Survey - Doc # AP47371121
Priorities, Challenges, and Guidance — Executive Insights from Telcos in India
This IDC Survey is an extraction of the insights gathered from business and IT decision makers and influencers on the current and future digital transformation initiatives within India telecom operators in 2020 and 2021 (over 63% of respondents are decision makers for both years). The data sets are part of IDC's 2020 and 2021 Asia/Pacific (excluding Japan) (APEJ) Carrier Transformation Surveys, conducted separately in March 2020 and March 2021. Additionally, the data sets give a comparative analysis for India and APEJ.
The study attempts to understand the key business priorities and challenges of telcos in India that are driving the adoption of next-generation services. The report also covers the top initiatives planned across networks, platforms, ecosystem play, 3rd Platform technologies adoption, and skills development.
Air interface, Augmented and virtual reality, Broadband, Cognitive/artificial intelligence, Customer relationship management applications, Digital transformation, Internet of things, Networking virtualization, Training/reskilling