TECH SUPPLIER Apr 2021 - IDC Survey - Doc # AP47375921

Accelerated Versus Gradual Transformers in Asia/Pacific (Excluding Japan): The Varying Adoption of Document Services and Solutions

By: Kenneth Ken Ru ThamSenior Market Analyst

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This document analyzes the IDC's 2020 Asia/Pacific (excluding Japan) PC Printer Survey responses from 2H20. The countries were divided into accelerated and gradual transformers based on the survey responses related to reducing print volumes and print devices over the next 24 months. The differences between the groups are reflected in the document solutions and services they will adopt to reduce relying on paper in workflows or allow hybrid (paper and digital) business processes. The document includes technology supplier recommendations to position hardware, software, service, and workspace transformation offerings to address the two groups.


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